Question about Protron PLTV-32 Television

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PLTV-32 good picture, no sound

I went to turn on the TV and the picture looked beautiful, however there is no sound!!!! Please help. Of course the warranty has expired.

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  • Trina05 Nov 25, 2007

    I have had my proton of about a year and a half and I woke up one morning and no sound, still a great picture, but NO SOUND... can anyone help?

  • marimari Dec 03, 2007

    I have a protron tv for about one year. the tv has good picture but not sound if I use the HDMI cable. however, with the regular cable it has sound. I called to protron for the warranty but I have to pay to mail it and for return it to me (around $200) and I don't know if they are gonna fix it or mail it back to me saying that there's no problem with the tv. Should I take the risk? or it's better to leave it like that.

  • Anonymous Mar 14, 2014

    When television is on the picture is perfect. However it starts to make a "humming" sound . Then the words Mono Stereo appear and there is no sound at all. Now there is just no sound but picture quality is good



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If you still have a problem (and the tv!) email me at

Posted on Aug 31, 2007


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Tries tv and cable or satatlite boxes unplug,replug it back about an hour later.By letting the boxes ungrading it softwares and the tv resetting back to the factory setting.Go into the tv menu goto the AUDIO Setting ,go down to do resetting,so it back to factory setting,so no more conflicts.These steps,should get ur tv audio back.

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If you have PLTV-32, check to see if your AC adapter is putting out the 24vdc for the backlight inverter, you are getting the 12vdc from the adapter for the sound and for the processor to turn on the TV, otherwise you may have backlight inverter board problems.

PLTV-32C has power supply module inside the TV:

If you are going to DIY and have proper tools, electronics knowledge, and know safety precaution then please read on:

Please see my basic troubleshooting guide here:

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I have a Protron TV that went dead. Although it

Are you getting the 12vdc and the 24vdc from the power supply?
Since your TV uses AC ADAPTER type power supply, you need to check and see if you do have 5vdc (5vdc is converted from the 12vdc power) for the processor.
Parts for your TV:

If you are going to DIY and have proper tools and know safety precaution then please read on:

Please see my basic troubleshooting guide here:

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I rebooted the television. Turned it off, unplugged it and disconnected the cabletelevision. I left it that way for about 10 minutes and replugged it all back in and turned it on. It works great now!

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It looks like the power supply failed on your TV.
You might be able to find a power supply for your TV for around $125.00 plus shipping and handling.

Apr 21, 2008 | Protron PLTV-32 Television

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Can't really help you with getting sound out of the tv speakers, but you may be able to use the audio outputs from the TV to a receiver as a work-around.

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If it is under warranty, you would be better off the return it for an exchange as the main board will need to be replaced. this board is not cheap. Good Luck

Mar 21, 2007 | Protron PLTV-32 Television

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