Question about Starbucks Saeco Italia Digital Barista Coffee Machine

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No water through the dispenser

A visiting family member poured water into the bean grinder. I cleaned and dryed it out. I even took apart the brew unit and cleaned the filters, etc. It was making coffee afterward then stopped dispensing coffee thru the dispenser. The hot water wand works fine but still no water through unit. It grindsthe coffee perfectly, then dumps the dry ground coffee into the grounds contrainer in the tray. Help!
I am thinking about sending it back to Ohio for repair but saw you knew of location in DC area for service. I live the the Fairfax, Va area. Where is there an authorized service center to take my digital italia machine?
D in Fairfax

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Http://www.starbucks.com/customer/faq_qanda.asp?name=brewequip
try this link if it cant help u fix the problem it can direct u to someone who can

Posted on Feb 27, 2009

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Posted on Jan 02, 2017

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If you hear its 'grinding' then that's good - problem is where is the ground coffee going or supposed to go??
Check there is no build up of damp/dried coffee grinds in the pathway between grinder and brew unit - this can happen if the machine is not properly cleaned say every 3 mths or more often depending on usage - coffee 'dust' can build up.

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Hi,

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After that you have to put it back again, when you have the middle off the grinder back you turn the ring clockwise to the end, after that you turn it anticlockwise 14 "tick".

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