Question about Gateway MT6728 Notebook

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Screen blank. only pointer shows

I have a Gateway MT6728 that recently had the hard drive replaced by the Geek Squad. Was working fine until it froze today. Cntrl Alt Delte did nothing, so I shut down. When I power up all I get is a blank screen and the pointer. Any suggestions?

Thanks
Gary

pzerndt@chartermi.net

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It sounds like damaged OS or registry. You need to restore the operating system. Try F8 at reboot and select "Safe Mode".

Posted on Dec 01, 2008

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