Question about Insignia IS-LCDTV32 32 in. Television

1 Answer

No Non-Hd sound

Brand new tv has great picture and sound but no sound on NON HD channels. No one seems to know why. Same problem, but I am on Verizon FIOS.  Verizon has no clue, Insignia has no answer either.  I can use component cables, but then there is no HD picture.  I also attached an older Insignia HD flat screen and it works perfectly on all channels.  My assumption is that the TV software in the new set is different and that everything may start working in February.  But without a solution, it is probably best to return the TV.

Posted by on

  • 2 more comments 
  • SandyNJ Nov 30, 2008

    On my other HD TV's it has always been sufficient to use the HDMI cable without any other audio leads.  If I use component cables with the HDMI cable then I have to switch back and forth on the set between AVI and HDMI.  I also hooked up the new TV with an analogue box and regular coax as an experiment and everything works properly, without HD pictures, of course.

  • SandyNJ Dec 13, 2008

    The Geek squad TV man arrived yesterday and insisted that the TV was fine and the Verizon Digital box was the problem.  Switching to a second digital box and having the same problem didn't convince him that it might be the TV.  I then attached a second Insignia TV to the box with the HDMI cable and it works perfectly.  They suggested swapping the motherboard, but I explained that we did this when I exchanged the TV for another.  I made one last call to Insignia and they said that it is probably the TV and they would create some sort of alert that they send to stores.  


    Returned the TV yesterday, replaced it with another brand and everything works perfectly.  This all remionds me of the old days when programmers blamed the hardware, and the hardware vendors blamed the software.

  • Anonymous Jan 15, 2009

    no sound on the non hd channels with the insiginia 26in. dvd set. its not the box its not the tv What gives?

  • Anonymous Jan 18, 2009

    its only picking up HD channels with sound. on the other hand its not picking up any analog channels with volume.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 4 Answers

No Non-Hd sound - a2d70c9.jpgDid you remember to put audio leads in

Posted on Nov 30, 2008

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Pixilization on non hd channels with hdmi cable connected to HDPVR receive. HD channels come in crystal clear, non hd channels are all bitmapped and horrible


Your TV is not at fault, it is showing you the difference between HD and non HD channels. HD TV's work great with HD scorces but don't usually look that great with standard definition, Also the non-HD channels are more likely to be heavily compressed which makes them look bad too.

Nov 03, 2009 | LG 42LG30 42 in. LCD HDTV

1 Answer

Sony 52" Bravia LCD will drop picture and sound for 1-2 seconds


the only thing that i can think of is that the cables and connections are bad but if that is not the case it may be the internal components of the tv. my guess is that the tv was dropped or jumbled around while transported and what happened was internal components were broken or just mixed up so go to the retailer and get a refund or a new tv. hope this helps

May 22, 2009 | Sony BRAVIA KDL-52W4100 52 in. LCD HDTV

1 Answer

No sound for HD channels Denon 2307


Need more detail - What is your TV source (directv, cable, etc,) Also - how is it connected to the Denon?

Apr 01, 2009 | Denon AVR-2307Ci Receiver

2 Answers

No Non-Hd sound


In a nutshell, there is no solution to this problem. The new Insignia TVs have a compatibilty issue with certain HDMI connections. The best thing is to return the TV and purchase another brand. I bought the LG w/built-in DVD and everything works great.

Feb 05, 2009 | Insignia LCDTV26 26 in. Television

1 Answer

No Non-Hd sound


Best Buy owns some of the brands it sells. Best Buy currently has five private labels which include Insignia, Dynex, Init, Geek Squad, and Rocketfish. Insignia focuses on electronic equipment, including televisions, monitors, car stereos, home theater systems, and portable video and audio players.

The Best Buy televisions are made with substandard components. They are not produced with the same standard the orginal manufacture items.

With the factor of substandard pieces and flash/firmware glitches; it sound like you have a software problem.

I would contact the manufacture ASAP and have a field tech come by to update your television.

Jan 21, 2009 | Insignia LCDTV26 26 in. Television

3 Answers

No sound on NON HD channels


I had the exact same problem on a brand new Insignia 26 " LCD with DVD. Comcast tech was able to fix it by changing the Comcast box diagnostics. Here is what he did. Using the Comcast remote with the TV on - press power, cable, menu in that order. A comcast diagnostic srceen will appear. Select Additional HDMI options, then audio options. Change the audio options to L-PCM. Press power again to exit the diagnostics. That will fix it and you get to use the HDMI cable.

Jun 26, 2008 | Insignia LCDTV26 26 in. Television

2 Answers

No Non-Hd sound


I had the exact same problem on a brand new Insignia 26 " LCD with DVD. Comcast tech was able to fix it by changing the Comcast box diagnostics. Here is what he did. Using the Comcast remote with the TV on - press power, cable, menu in that order. A comcast diagnostic srceen will appear. Select Additional HDMI options, then audio options. Change the audio options to L-PCM. Press power again to exit the diagnostics. That will fix it and you get to use the HDMI cable.

Jun 19, 2008 | Insignia 26 in. LCD Flat-Panel HDTV

1 Answer

Zoom Function and Verizon Fios TV


On the verizon FIOS tv box, turn the FIOS STB on, and turn on the tv, tap the following buttons on the Verizon FIOS STB )in this order) 1-Power, then Select, then Menu. This will bring up the FIOS STB HD options. Arrow down to 4:3 Bypass and set the bypass option to 480P. Hit power 2 times, once to turn off, second time to turn STB back on. This should on standard channels give you the zoom feature back. This worked on my Samsunf 5053 TV model.

Apr 30, 2008 | Samsung HP-S5053 Television

1 Answer

Colors properly aligned in HD but non-HD, or vice versa


you have to make the alignment for all 3 formats....standard....1080i...and 480i

Apr 29, 2008 | Mitsubishi VS-60805 60" Rear Projection...

1 Answer

HD4208TIII-PDP 42'' Plasma TV


Your TV may not support your HD channel signal. Check with HD DVD & non-HD DVD players to confirm.

Jan 01, 2008 | SVA-USA HD4208TIII-PDP 42 in. EDTV-Ready...

Not finding what you are looking for?
Insignia IS-LCDTV32 32 in. Television Logo

355 people viewed this question

Ask a Question

Usually answered in minutes!

Top Insignia Televison & Video Experts

The Knight
The Knight

Level 3 Expert

73118 Answers

Jaime Hernandez

Level 3 Expert

2307 Answers

Dave Naylor
Dave Naylor

Level 3 Expert

834 Answers

Are you an Insignia Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...