The monitor looks almost black but when select/auto button is pushed it will display for only a second.
What things can I look at.
I have read other posts that suggest replacing the capacitors, what are these?
I have been gone for 4 days and there was a power surge, I had turned off my computer but apparently forgot my monitor. Could this cause my problem? If so, I must need a better surge protector!
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cmgusa, Reconnect 9410e to original PC. Please note if same symptom occurs again. This sounds like an intermittant or failed solder connection of some component on the inverter/smps power supply board. Have you tried the FLASHLIGHT test when the monitor goes to a BLACK screen? You did not state the approx # of hrs of use this unit has on it. The Flashing you describe is most likely the cold-cathode-fluorescent-tubes trying to start-up. If they don't light then you get a black screen. They (CCFT) get their voltage from the inverter section of the power supply. But anyway... Your options as a consumer/user are as follows. Check with Envision to see if they have a swapout program... you send them your 9410e +$50-$90 and they send you a REFURBISHED 9410e with 30-90 day warranty. or Find local TECH (TV-Monitor) who knows forward and backwards all there is to know about repair of LCD monitors. There are some very good tech's right here on fixya that could do the repair and not rip you off. Last but not least is try to effect repair yourself. If this last option is of intrest get back to me only after doing web search of monitor disassembly video clips on youtube and doing search for things like bad caps or recapping and inverter repair + have a minimal understanding of how a SMPS/inverter powersupply functions. I'm louie12fix on fixya or lmistyrel @aol.com Bye for now.
Make sure the external VGA port on your laptop is enabled. Not all laptops automatically detect a monitor connected and turn on the port. There will be a function key somewhere on the keyboard to control the port. Location varies by manufacturer and model. The usual sequence when you press the key is: laptop display on and external VGA off, laptop off and VGA on, both on.
Page 5 in your users manual : 6 settings you have 45 seconds to push exit button to save. I have had times that when changing computers that I have had to disconnect the video cable, power down the monitor and computer, power up the monitor with nothing connected to re-set it, power everything down, reconnect monitor, and restart the system. Most times the H191W will detect everything If you need a manual www.envisiondisplay.com or 1-888-838-6388 can help you. I have used this monitor for several years and think its one of the best. The technical support should help you. Hope I helped.
yes it may be a memory problem inside the monitor replace the memory from technical person
or refer the manual with the monitor some trick may given so that push menu twotimes or operate like mobole button
there are 6 buttons at the buttom of the monitor.
option 1). press the auto adjust.
option 2). from the right to left: "power","LED","Manu/enter",">"," <" ,"auto adjust"
to adjust the screen:
press manu-button, use <> button to navigate to the 3rd button on the top row.
(4way arrow). press manu again. that is going to get you into the submanu.again use the <> to navigate to H. Postion button.use the <> to mve the screen to the desire postion.
press manu again and select the right button on the button row (exit) and press manu.
Turn on the on screen menu by pushing the number (1) button. Go down the menu to the memory recall function and Push the number (2) button to reset all the controls to factory settings. This should return you monitor to it normal function. If this does not solve your problem, you can call Envision customer support at this telephone number. 1-888-838-6388. They should be able to help you solve the problem. I hope this information helps you with your problem.