Printer doesnot Power On (no power surges either) (by 5 users)

In case of Power Failures / Surges.....we should first check if the h/w of the printer has gone Bad...

Try the following in the specified order...

1. Unplug the power cable at the back of the printer and replug it and then press the "ON" button on the printer to check if it works else...

2. Unplug the power cable from the surge protector (if you are using one) and replug it and then press "ON" button else just try unplugging from the wall jack and replug the cable (if you are not using a surge).


3. Else , Try a different wall jack

4. You may even try taking the printer to a different room and then check if you get some power.


Now if the printer powers up but the "startup cycle" continues...it needs a "semi full reset"

to do that->

5. unplug the power at the back of the printer and

6. press # and "6" at the same time on the front panel

7. while holding these two buttons , replug the power at the back and keep holding till you see "semi full reset" on the screen

8. Now release the buttons and let the reset complete...you may be prompted to enter the language again etc....


Even if this doesnot work...try a "full reset"

9. Which is done by pressing "#" and "9" simultaneously with the same procedure


Else the firmware(program inside the printer) has gone bad and may need replacement

I got this valuable information from the engineers of ***