Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Printer doesnot Power On (no power surges either)

I hav an HP 7410 AIO printer which all of a sudden quit functioning (doesnot power on) It doesnot print,scan,copy or fax can anyone suggest a solution

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  • 5 more comments 
  • Anonymous Nov 28, 2007

    cannot get any power to printer. checked cables these are all connected.

  • Anonymous Feb 08, 2008


  • frogette1 Apr 06, 2008

    I noticed my HP 5610 was turned off, It will no longer power up. Have checked all plugs and switches, have tried different power point. Has just ceased power for no apparent reason. Is only 12 months old.

  • Anonymous May 21, 2008

    no poer going to printer have checked all plugs and sockets

  • smfont Nov 22, 2008

    Cannot turn printer on. Nothing happens when I push the on button. Power is getting to the printer ... screen lights up ... but will not turn on or function.

  • lynn0759 Jan 19, 2009

    same problem. I turn it on and it wont reboot. no fax, no copy, no print. just an eternal boot cycle.

  • winemaker May 11, 2010

    Is there a way to replace the firmware easily?



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In case of Power Failures / Surges.....we should first check if the h/w of the printer has gone Bad... Try the following in the specified order... 1. Unplug the power cable at the back of the printer and replug it and then press the "ON" button on the printer to check if it works else... 2. Unplug the power cable from the surge protector (if you are using one) and replug it and then press "ON" button else just try unplugging from the wall jack and replug the cable (if you are not using a surge). 3. Else , Try a different wall jack 4. You may even try taking the printer to a different room and then check if you get some power. Now if the printer powers up but the "startup cycle" needs a "semi full reset" to do that-> 5. unplug the power at the back of the printer and 6. press # and "6" at the same time on the front panel 7. while holding these two buttons , replug the power at the back and keep holding till you see "semi full reset" on the screen 8. Now release the buttons and let the reset may be prompted to enter the language again etc.... Even if this doesnot work...try a "full reset" 9. Which is done by pressing "#" and "9" simultaneously with the same procedure Else the firmware(program inside the printer) has gone bad and may need replacement I got this valuable information from the engineers of ***

Posted on Jan 23, 2007

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Posted on Nov 24, 2008

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Thank you for the reset procedures, #6 and #9 unfortunatley they did not resolve the issuse.

In my case it was encoder strip that had been forced out of position when a customer cleared a paper jam.

To get it back in the correct position (and give it a really good clean) follow the steps below.

Lift the top cover to access the printhead.

Remove the black cover 5 black screws and 2 silver.
You will need to bend the side panels slightly to remove the scanner unit, rotate it all the way back and rest it on some boxes behind the machine taking care not to damage the ribbon cables.

The encoder strip is a light grey colour and passes through a sensor in the carriage. It can be removed by carefully removing the black plastic clip on the right then releasing the spring plate clip on the left with gentle finger pressure. Remove the encoder strip to the right and give it a good clean.

When replacing the encoder strip you must insure that it passes through the sensor in the carriage. Feed it from the right to the left (it will not go in the other way due to the shape of the end of the strip).

Use a torch and small mirror to ensure that it passes correctly through the sensor. The strip should sit completley level left to right and perfectly vertical. If it is distorted at all the printer will not work and you will get carriage errors.

Hope this helps.

Welsh Lee

Posted on Dec 05, 2009

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I have lexmark Z23 printer. The power went off last night stopping computer & printer. Printer does't seem to be getting power & will not start. The computer is working fine. The lights on printer are burning dim but nothng about the printer will come on.

Posted on Jul 29, 2009

Is ther a replacement for the palastic strip

Posted on Oct 31, 2008

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