My samsung glyde is great and all but it shuts off every once-in-a-while when i click the send button and send a message. This is the second glyde that i have owned and both of them have had this problem. I am a heavy texter so this is a huge nusence (sp?).
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In your case since it cannot turn on you will have to send it for flashing by an expert. Hard reset can be done with a phone which can turn on.
Flashing it will try and wake the phone up from its sleep. Unless it is completely "dead" which i do not believe is the case.
you can go to your messages, select settings, select mms and configure your mobile phones multimedia profiles. once configure, try sending a photo on your own mobile number (creating an mms and sending it your own phone) once you received the mms, your phone is ready to send and received. you may want to configure the rest of the settings for mms for your own liking.
take the battery out and put it back in. if its still locked you can call 1-800-SAMSUNG and send it to them and they will unlock it for free. or u can ask them about it and they should be able to help u.
Go to messaging thru your main menu. Thru messaging scroll to bottom to settings. next go to text auto view click this. If it looks like i believe most menus are it should say on / on plus readout and off. just choose off.
Dial *228 and press send. Listen for the prompt and press 1 to program
your phone. Remain on the call while your phone is programmed (could
take up to 2 minutes). Do not hang up until you hear, 'Your phone has
been programmed successfully."
I had this same problem with this phone. The touch screen is messed up. you have to call 1-866-406-5154 its the warranty center they will replace your phone if that one doesnt work they will replace it will a diffrent phone.
If you take it back to Verizon they should give you a new phone - I guess all the older ones do this. I got mine last August and it started around January and then I took it in in March and they had to do a "software" upgrade and it took an hour. That was supposed to fix it but it continued to do the same thing. I took it in again to Verizon and they just replaced my phone. My new one seems to be fine!