Question about SanDisk Sansa e270 MP3 Player

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It just died

Hello, After the song finished, the backlight of my Sansa didn't work and neither did the sound. When I turned it off to reset it, it doesn't power back on, but the blue light on the wheel still lights up when you touch it. Please help! I'm working overseas and don't have my CDs with me. I'd really like to listen to some tunes.

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Re: It just died

I had the same problem. it seems like the sansa e200 series has had lots of flaws and defects which really sucks. what i did was let the power drain. let the power drain and when you see that the blue light is off try to recharge again. or if it freezes, let the power drain and let it recharge

Posted on Feb 11, 2007

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C150 as not working what's solution?


Check the orange "Hold" switch on the left side of the Sansa C150, if you cannot turn on the MP3 player or if none of the buttons is working. When the "Hold" switch is up, the buttons are disabled. Slide the "Hold" switch down to activate the buttons again.

Press and hold the "Power" button until the LCD screen lights up when turning on the MP3 player. Pressing the button quickly does not turn on the device. The "Power" button is located on the front of the device, under all the other control buttons.

Replace the AAA battery, if you cannot power on your MP3 player. To replace the battery, remove the battery cover from the back of the device by pressing in on its tab and pulling it off. Remove the old battery, insert the new battery and replace the cover. One AAA battery provides approximately 15 hours of power for your Sansa C150.

Change the backlight settings to conserve battery life. This is useful if you find the battery loses power quickly during normal use of your Sansa C150. To change the backlight settings, choose "Settings" to bring up the "Settings" menu. Select "Display," "Backlight" and then a shorter backlight time. The backlight will shut off after a period of inactivity that matches your backlight setting.

Review your music purchases to understand what rights you've purchased to the content, if you are unable to play a track back on your Sansa C150. When you purchase music, it comes with certain rules for how you can store and play it. You may not have paid for the right to transfer the song to a portable media player.

Reset the Sansa C150 if it acts erratically or if you have other problems. To reset the device, open the "Settings" menu and choose "Reset All." Choose "Save" to finish restoring the MP3 player to its factory default settings. If you decide not to reset the device during this process, select "Cancel" instead of "Save."


Jan 07, 2011 | SanDisk Sansa c150 MP3 Player

1 Answer

When i turn my sansa fuze on it says "not enough space for music db please free 90mb"and turns back am i able to get it to wrk again?


When the player is rearranging playlists of the music database, it is possible that there's not enough memory left in the player to finish the task.
Connect the player with your computer to delete some files, at least 90 MB, off the Fuze to make it work again.
When not having a backup of the songs, save them onto the computer first.

Here's the support site for Sandisk Sansa Fuze:
Directly to the Sansa Fuze user manual:

Need more help ? Just add a comment.

Apr 20, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

My sansa clip will play music but the screen will not light up;


There's a timer for the display backlight that can be set and used for
saving power. When leaving the player untouched for a certain time, the backlight switches off. Touching any button will turn on the backlight, restarting the timer.

To set the backlight timer on the Sansa Clip,
execute the following steps:
1. Press Menu button to return to the Main Menu.
2. Move to Settings and select it.
3. Select Display.
4. Select Backlight.
5. Press |<< or >>| button to select desired backlight timer.

Dec 24, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip 4 gb wont turn on

You probably already did this, but here is the proper method to change the backlight timer:
1. Press Menu button to return to the Main Menu.
2. Move to Settings and select it.
3. Select Display.
4. Select Backlight.
5. Press |<< or >>| button to select desired backlight timer.

-Tha mp3 Doctor

Feb 26, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa shaker mp3 wont play songs

Make sure the songs are in the right file format first. I would only download songs that are in mp3 format for starters. If it is still not playing, follow the reset method that the manual suggests. If it is still not working, it may be defective. These "windowless" players are the most difficult to use, because there is no on-screen display to let you know what's going on.

-Tha Mp3 Doctor

Dec 07, 2008 | SanDisk Sansa Shaker SDMX9N-512 MP3 Player

2 Answers

The screen is turning white when I change song

You could possibly try recovery mode?

or formatting it and starting over, see if that helps

easy way to format

1.Shutdown player
2.Hold Rec button
3.Turn player on
4.Plug your player into the PC
5.Go to My computer
6.Find a Icon named 16Mb Format
7.Open that and make a new text file
8.Name it sansa.fmt
9.unplug player and it will say Formatting.....
10.when its finished it will reset , or shut off, when its done turn it on and see if that helps

May 08, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Power goes out

easy fix my friend its temporary firmware problem . ok now to fix it plug the sansa in your pc ,just doing so can fix the problem if not ,unplug it from the pc the unit should have stayed on (the blue LED's of the wheel r on but no screen backlight) push the ON button on the side and hold it push for a good 20 secon then releass it that will make the unit do a soft reset and then turn it back on again it may chow the low bat simbol just plug it back in your pc the screen will show the turning arrow the backlight of the screen will work, let it recharge and there you go fix.

Dec 29, 2007 | SanDisk Sansa View 8GB MP3 Player - Black

1 Answer

My Screen fades away!!

I might know how to finish that problem

I think you might have to go to settings in the sansa and go to backlight. Then choose On.

If this isn't what i'm talking about, try looking for another person that helps.
Hope i helped!

Dec 07, 2007 | SanDisk Sansa e270 MP3 Player

2 Answers

Sansa mp3 froze

IF the other solution doesnt work, you can try putting it into Recovery Mode, just to unfreeze it.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button for a few seconds.

If you see Welcome to Recovery Mode, let go of the Record button and hold the power button to shut it off. Then restart it.

Best of Luck.

Nov 14, 2007 | SanDisk Sansa e250 MP3 Player

4 Answers

Sansa e250 not working properly

hold the power button for 20-30 seconds and that will reset the player

Nov 02, 2007 | SanDisk Sansa e250 MP3 Player

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