Question about HP LaserJet 3300mfp All-In-One Printer

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Black will not print

My hp3300 all-in-one printer was working fine an hour ago. half way thru a print job, the black stopped printing. the print report prints all colors except black. i changed cartridges. i aligned the print head. i cleaned contacts. black will not print. i shutdown the printer. i unplugged power for over a minute. i restarted. still no black. i have not yet uninstalled printer and drivers. i'll try that next but don't expect it will help.

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Re: black will not print

Hi springfield, From what you describe I don?t think it has anything to do with your printer drivers. I would try the following: -Run a couple of nozzle cleaning jobs. -If no change I would suspect a defective cartridge and would try a brand new HP cartridge. If these don?t work I?ll need some more details such as do you refill cartridges, buy remanufactured cartridges or use new HP. Also is this still under manufacturer?s warranty? I don?t want to suggest anything that would void it. Let us know what happens and please don?t forget to rate the posting.

Posted on Jan 23, 2007

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