Question about Microsoft Xbox 360 Console

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My Xbox 360 Console is putting out sound but no picture. I want to make a claim but It is not as easy as stated by Wal-mart employees when selling it to you. How may I make a claim to fix my Xbox?

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  • Anonymous Nov 30, 2008

    same problem i know it is a visual problem my screen was turning green then no visual at all.



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  • 174 Answers

If it's out of warranty we can help


Posted on May 25, 2009


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Xbox 360 do not read but when it does read after several tries it plays very good the hardest problems is reading games

Sounds like your Xbox 360 has a dirty laser, try cleaning the laser with a disc laser cleaner, you could purchase it in any electronic store, even Wal-Mart. Worst case scenario is you would have to replace the cd drive. You can purchase one from eBay; they have many of them starting from $30 US dollars, best of luck

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What do i need to connect to xbox live

1) Go to and make a gamertag from the website.
2)Go buy a xbox live subscription for best buy, wal-mart, and other electronic store.
3)Get a 360 first of all lol
4)If you are going wireless, go buy a wireless adapter for 75$-100$
5)If you are going wired, you will need a ethernet cable
6)connect your 360 with whatever method your are using (wired or wireless)
7) Turn on your 360, test the connection
8)When u done with that, go to "Join XBox Live" on panel of the 360 guide

From there it should be unexplainable because its pretty easy. I hope i gave you enough infomation. Good luck

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XBOX 360 HMDI connection help

Your console must have the HDMI connection inorder for it to use the HDMI cord. Most newer consoles have the connection. If your only connection looks like a trapazoid and there is no connection under it stating HDMI, then you do not have a console with the HDMI connection.

Please visit our eBay store at or from for all of your Xbox 360 and PS3 repair item needs

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My Xbox 360 Elite won't read my game discs

Try a disc-tray cleaning CD.

It's a CD you buy that your run in your tray to clean the tray up. Wal-mart is an example retailer.

May 24, 2010 | Microsoft Xbox 360 Elite Console - Black

1 Answer

Everytime i put in a game in my 360 it says open tray

Make sure the game doesnt have any finger prints on it. If thats not the reason then try a laser lens cleaner you can find them at wal mart if the problem persists you may need to have your laser lens replaced.

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just buy somemore ear cushions and put them on your 360 headset. should be sold at radioshack. don't try wal-mart cause they wont sell any there.

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1 Answer

I Purchased A skate 2 from wal-mart last night. ( 11- 14-09 ) got it home put it in the x-box consol and got a message CANNOT READ DISK, Clean The Disk Then Try Again . Did That , IT DID IT AGAIN. With...

it can be one of 2 things its either your xbox isnt updated or there could be dust on the lens so get a lens ceaner cd from walmart and try that one of them should do it or could be a fatory default hope this was helpful :)

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1 Answer

My xbox 360 won't read my halo 3 legendary edition game disc

The disc is bad try returnig it or run it thrue a cd cleaner i use memorex from wal-mart it works very good

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