Question about AT&T Lucent MLS-12D Phone

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Avaya satellite phone not working

What does the message "acquiring link" mean on my avaya satellite phone? There is no dial tone, nor do any of the buttons work. how do I know when I need a new battery and where do I purchase them for avaya phones?

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You are too far from the base. Make sure its withing 100 feet. If you are within 100 feet please contact your Avata Business Partner and request replacement.

Posted on Jun 15, 2009

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I dont get the dial tone when connected to the phone line. I connect a normal phone there is dial tone. Do I need to contact to my service provider to make work the IP phone?


Hi,

I have been using Avaya for the past 6 months. I have faced similar problems. May be you can try connecting the phone in place of another IP phone and check if the problem persists. This can isolate the problem whether it is with the phone or the network.
For your reference I shall provide with the online manual.
http://support.avaya.com/elmodocs2/2410/16_300133_1a.pdf

And if you arn't able to find the solution in there, the probably you need to contact tech support.

Good luck !!!

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I am getting the message "acquiring link" on my avaya satellite wireless phone. no dial tone, no buttons work. what does that mean, and how do I know when I just need a new battery?


You are too far from the base. Make sure its withing 100 feet. If you are within 100 feet please contact your Avata Business Partner and request replacement.

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Yes, check the wiring. Sounds like the blue pair isnt working at that jack.

What happens when you plug that phone into the extension port of the system?

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