Question about Philips GoGear SA3245/37 Digital Media Player

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MP4GoGear Won't connect to PC

Everytime I try to connect the usb cable of my GoGear(Phlips SA3027/55) the player just shuts down. It seems that it lacks a driver or something, because I've tried to plug it in another PC and it worked just fine..How can I work this out?
Thank you.

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  • 8,596 Answers

Make sure the hold/lock switch is not engaged

Posted on Jan 07, 2009

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6ya6ya
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Posted on Jan 02, 2017

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My philips go gear mp3 player 8gb SA52XX is frozen (stuck at the part where it says go gear) nd due to that my pc ownt recognize it and nd obviously i cant listen ot music, iv tried everythiing frm...


Hi Ayesha. Resetting the device should be able to fix minor problem with the unit. Since resetting the device had no effect, the problem you might encountering there is more of firmware problem. Try to reinstall/upgrade the firmware of your device. Philips has software that is called SONGBIRD. I think you have that one in the cd when you purchased the program You may download the progra,m by clicking here. Below is the procedure on how to perform the uprgade:

Download and install the Phillips Songbird program. Launch the Phillips Songbird software.
Connect the Phillips GoGear MP3 player to your computer using the supplied USB cable. Click the icon of your GoGear MP3 player on the left side of the Songbird interface.

Click the "Tools" tab. Click the "Check for updated firmware" button. If a new update is available for your device, it will be downloaded and applied. Do not disconnect the GoGear MP3 player until the Songbird program tells you that the installation is complete.

Hope this helps..

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Jul 18, 2011 | Philips GoGear HDD1830 MP3 Player

1 Answer

My philps GOGEAR HAS STOP COMEING/WILL NOT GOIN TO USB MODE


Could have a dead battery, try replacing the battery....

Aug 21, 2009 | Philips GoGear SA3125/37 MP3 Player

1 Answer

Boot error


Problem Solved: My MMP8567 screen read ''boot error shutting down''.
Everytime I plugged it in to the computer the computer would find it but then it would disappear almost immediately.
I downloaded the Updater program from Memorex but it couldn't find the player.
The directions from Memorex said ''Hold down the play button and plug in usb cable.'' 'Another set of Memorex directions said, ''Hold down the power button and plug in usb cable.'' Neither worked for me.
SOLUTION: I finally held down the LOCK/UNLOCK button and plugged in the usb cable. My computer found the player immediately and a software driver window popped up asking for a driver. I let windows search the internet and it found and installed the driver. The driver it was looking for was: ''player recover device class driver'' After windows confirmed it recognized my mp3 player I started up the Firmware update program and was able to update the player.
I tried to be clear and detailed. Good Luck ;-)

May 06, 2009 | Memorex MMP8567 MP3 Player

1 Answer

I have a mmp8567 and it is giving me Boot Error Shutting down


My MMP8567 screen read ''boot error shutting down''.

Update the firmware. Download directly from Memorex site, Support section.

Everytime I plugged it in to the computer the computer would find it but then it would disappear almost immediately.
I downloaded the Updater program from Memorex but it couldn't find the player.
The directions from Memorex said ''Hold down the play button and plug in usb cable.'' Another set of Memorex directions said, ''Hold down the power button and plug in usb cable.'' Neither worked for me.

SOLUTION: I finally held down the LOCK/UNLOCK button and plugged in the usb cable. My computer found the player immediately and a software driver window popped up asking for a driver. I let windows search the internet and it found and installed the driver. The driver it was looking for was: ''player recover device class driver''

After windows confirmed it recognized my mp3 player I started up the Firmware update program and was able to update the player.

I tried to be clear and detailed. Good Luck ;-)

Jan 06, 2009 | Memorex MMP8567 MP3 Player

1 Answer

MP4 GoGear won't connect to PC


Make sure the hold/lock switch is not engaged. If you are running Windows Vista, you need to get the upgraded software from Philips website. If all else fails:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Nov 30, 2008 | Philips GoGear SA3245/37 Digital Media...

1 Answer

Memorex mmp8567 boot error shutting down


My MMP8567 screen read ''boot error shutting down''.

Update the firmware. Download directly from Memorex site, Support section.

Everytime I plugged it in to the computer the computer would find it but then it would disappear almost immediately.
I downloaded the Updater program from Memorex but it couldn't find the player.
The directions from Memorex said ''Hold down the play button and plug in usb cable.'' Another set of Memorex directions said, ''Hold down the power button and plug in usb cable.'' Neither worked for me.

SOLUTION: I finally held down the LOCK/UNLOCK button and plugged in the usb cable. My computer found the player immediately and a software driver window popped up asking for a driver. I let windows search the internet and it found and installed the driver. The driver it was looking for was: ''player recover device class driver''

After windows confirmed it recognized my mp3 player I started up the Firmware update program and was able to update the player.

I tried to be clear and detailed. Good Luck ;-)

Nov 30, 2008 | Memorex MMP8567 MP3 Player

1 Answer

Problem of player


  • Try to connect the player to the USB port at the back of your PC if you connect the player to the USB port in front of your PC.
  • If a USB cable is needed to connect the player to your PC, use another USB cable and avoid the USB cable that is too long.
  • Uninstall the player and USB drivers from your PC and re-install them.
  • Nov 11, 2008 | Philips SA5125/37 MP3 Player

    1 Answer

    Unrecognized devise and black screen


    Change the USB cable Max problem is there in Cable Only

    Tanx
    Take Care
    Bye

    Apr 17, 2008 | SanDisk Sansa e200 MP3 Player

    1 Answer

    Froze on the screen


    Here's what you want to do:
    1) Back up all music and picture files if possible
    2) With the GoGear powered on, reset the player by holding the power on/off and volume + keys simultaneously until the GoGear shuts down
    3) Turn the GoGear back on and see if message persists

    If the "please connect player to PC" msg persists:
    1) Connect GoGear to computer
    2) Open Philips Device Manager (Start --> All Programs --> Philips in Windows XP if no shortcut on desktop)
    3) Click on the Repair tab - see if there is a msg that says something like "to repair your player, connect GoGear to computer while holding the volume + button"
    4)IMPORTANT: Disconnect the GoGear from the USB cable, turn the GoGear OFF, and then press and hold the volume + button; then, connect your GoGear to PC while still holding the volume + button (VERY IMPORTANT: this process will fix your player, but it will also delete all music and images you have stored on the GoGear) - do not let go of the Volume + button until a pop-up comes up saying that your player is being repaired

    After the repair process is complete, your player should work fine - you will have to re-download all files to the GoGear.

    -ThaMp3Doctor

    Feb 04, 2008 | Philips HDD1630 MP3 Player

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