Question about Philips GoGear SA3245/37 Digital Media Player

1 Answer

MP4GoGear Won't connect to PC

Everytime I try to connect the usb cable of my GoGear(Phlips SA3027/55) the player just shuts down. It seems that it lacks a driver or something, because I've tried to plug it in another PC and it worked just fine..How can I work this out?
Thank you.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

Make sure the hold/lock switch is not engaged

Posted on Jan 07, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Philips Gogear is not recognised by my PC so I cannot download or upload music


Use the USB port at the back of your computer.
Set to MSC mode of your player. Select Settings -> PC connection preference.

Try to avoid using a USB hub. Try to avoid using a USB extension cable.

Oct 23, 2011 | MP3 & Digital Media Players

2 Answers

My philips go gear mp3 player 8gb SA52XX is frozen (stuck at the part where it says go gear) nd due to that my pc ownt recognize it and nd obviously i cant listen ot music, iv tried everythiing frm...


Hi Ayesha. Resetting the device should be able to fix minor problem with the unit. Since resetting the device had no effect, the problem you might encountering there is more of firmware problem. Try to reinstall/upgrade the firmware of your device. Philips has software that is called SONGBIRD. I think you have that one in the cd when you purchased the program You may download the progra,m by clicking here. Below is the procedure on how to perform the uprgade:

Download and install the Phillips Songbird program. Launch the Phillips Songbird software.
Connect the Phillips GoGear MP3 player to your computer using the supplied USB cable. Click the icon of your GoGear MP3 player on the left side of the Songbird interface.

Click the "Tools" tab. Click the "Check for updated firmware" button. If a new update is available for your device, it will be downloaded and applied. Do not disconnect the GoGear MP3 player until the Songbird program tells you that the installation is complete.

Hope this helps..

Jul 18, 2011 | Philips GoGear HDD1830 MP3 Player

1 Answer

How can i get itunes to download on my phillips gogear 4gb?


Transfer music via Windows Media Player 10:
  1. Hook up your GoGear with the PC via the supplied USB cable.
  2. Make sure you connect your GoGear micro also to the main power supply.
  3. Launch the version of Windows Media Player 10.0 installed in your computer. Note: Once the device is connected to the computer, all playback or radio will stop.
  4. Check and make sure that the Create folder hierachy on device option is enabled in Windows Media Player. Go to Tools>Options. Select the Devices tab and then highlight GoGear Audio and click Properties
    060405113403_12322.gif
    060405090127_12310.gif
    Click OK to close the windows.
  5. Click Sync.
  6. In the Items to Copy pane, in the drop-down list, click the playlist, category, or other item that you want to copy.
  7. Click the check boxes next to any files you want to copy.
  8. In the Items on Device pane, in the drop-down list, click to select PhilipsGoGear to copy files to.
  9. Click the Start Sync 051028091952_1760.gif button.
  10. The Player verifies that there is sufficient storage space on the device to copy the selected files. If there is sufficient space, the files are converted (if necessary) and copied to the portable device.
  11. Repeat steps 2-5 for any other items that you want to copy to your portable device.
  12. Once the transfer is completed, close the Windows Media Player
  13. Unplug the GoGear from the PC and enjoy the music on your GoGear.
Transfer music via Windows Explorer:
Note! You cannot transfer pictures via Windows Explorer, for pictures use Windows Media Player.


  1. Connect your GoGear with the PC via the supplied USB cable. Make sure you connect your GoGear also to the main power supply.
  2. Launch Windows Explorer.
  3. Drag and drop your music files into the music folder of your GoGear.
    051216051029_7228.gif
  4. Once transfer is complete unplug the GoGear from the PC and enjoy the music on the go.

Jun 10, 2010 | Philips GoGear Flash MP3 Player

1 Answer

How to download music from computer to my philips gogear audio player


Transfer music via Windows Media Player 10:
  1. Hook up your GoGear to the PC via the supplied USB cable.
  2. Plug your GoGear into a power outlet with the supplied AC adapter/charger.
  3. Launch Windows Media Player 10.

    Note: Once the device is connected to the computer, all audio or radio playback will stop.
  4. Check and make sure that the Create folder hierachy on device option is enabled in Windows Media Player. Go to Tools>Options. Select the Devices tab and then highlight GoGear Audio and click Properties

  5. Click "OK" to close the windows.
  6. Click the "Sync" tab.
  7. In the "Items to Copy" pane, from the drop-down list, click the playlist, category, or other item that you want to copy.
  8. Click the check boxes next to any files you want to copy.
  9. In the "Items on Device" pane, from the drop-down list, click on PhilipsGoGear for where to copy files to.
  10. Click the "Start Sync" button.
  11. The Player verifies that there is sufficient storage space on the device to copy the selected files. If there is sufficient space, the files are converted (if necessary) and copied to the portable device.
  12. Repeat steps 2-5 for any other items that you want to copy to your portable device.
  13. Once the transfer is completed, close Windows Media Player.
  14. Unplug the GoGear from the PC and enjoy the music on your GoGear.
Transfer music via Windows Explorer:
Note! You cannot transfer pictures via Windows Explorer, for pictures you need to sync them using Windows Media Player.
  1. Connect your GoGear to the PC via the supplied USB cable.
  2. Connect your GoGear into a power outlet with the supplied AC adapter/charger.
  3. Launch Windows Explorer.
  4. Drag and drop your music files into the Media/Music folder of your GoGear.


  5. Once your music has been transferred to your GoGear disconnect it from your computer and you are ready to listen to your music.
if this it was helpful rate my solution and vote me thanks

Jan 06, 2010 | Philips GoGear HDD1830 MP3 Player

1 Answer

My philps GOGEAR HAS STOP COMEING/WILL NOT GOIN TO USB MODE


Could have a dead battery, try replacing the battery....

Aug 21, 2009 | Philips GoGear SA3125/37 MP3 Player

1 Answer

My phlips gogear will not turn even when i plug it in


try holding the up volume button and the power button until it powers up and see if that makes any difference for you.

if not the device may have a corrupt board as many other GoGear products similar to this one have the same problems

Mar 12, 2009 | Philips GoGear HDD6330 MP3 Player

1 Answer

MP4 GoGear won't connect to PC


Make sure the hold/lock switch is not engaged. If you are running Windows Vista, you need to get the upgraded software from Philips website. If all else fails:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Nov 30, 2008 | Philips GoGear SA3245/37 Digital Media...

1 Answer

Problem of player


  • Try to connect the player to the USB port at the back of your PC if you connect the player to the USB port in front of your PC.
  • If a USB cable is needed to connect the player to your PC, use another USB cable and avoid the USB cable that is too long.
  • Uninstall the player and USB drivers from your PC and re-install them.
  • Nov 11, 2008 | Philips SA5125/37 MP3 Player

    1 Answer

    Froze on the screen


    Here's what you want to do:
    1) Back up all music and picture files if possible
    2) With the GoGear powered on, reset the player by holding the power on/off and volume + keys simultaneously until the GoGear shuts down
    3) Turn the GoGear back on and see if message persists

    If the "please connect player to PC" msg persists:
    1) Connect GoGear to computer
    2) Open Philips Device Manager (Start --> All Programs --> Philips in Windows XP if no shortcut on desktop)
    3) Click on the Repair tab - see if there is a msg that says something like "to repair your player, connect GoGear to computer while holding the volume + button"
    4)IMPORTANT: Disconnect the GoGear from the USB cable, turn the GoGear OFF, and then press and hold the volume + button; then, connect your GoGear to PC while still holding the volume + button (VERY IMPORTANT: this process will fix your player, but it will also delete all music and images you have stored on the GoGear) - do not let go of the Volume + button until a pop-up comes up saying that your player is being repaired

    After the repair process is complete, your player should work fine - you will have to re-download all files to the GoGear.

    -ThaMp3Doctor

    Feb 04, 2008 | Philips HDD1630 MP3 Player

    2 Answers

    Cant connect to usb port


    the connection to your gogear will be smaller than the usb to your pc, it's the same with all peripherals, you should have been supplied a cable with it, standard usb one end and a thinner or squarer conection at the player, see below for examples http://www.directusbstore.com/cnb/shop/directusbstore?op=catalogue-products-null&prodCategoryID=55

    Sep 13, 2007 | Philips GoGear HDD6330 MP3 Player

    Not finding what you are looking for?
    Philips GoGear SA3245/37  Digital Media Player Logo

    Related Topics:

    121 people viewed this question

    Ask a Question

    Usually answered in minutes!

    Top Philips MP3 & Digital Media Players Experts

    Herby0802

    Level 2 Expert

    48 Answers

    Pieter Vleeshouwers

    Level 3 Expert

    1410 Answers

    mac colar

    Level 2 Expert

    421 Answers

    Are you a Philips MP3 and Digital Media Player Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...