Question about Dell 922 All-In-One InkJet Printer

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Printer Always Indicates Ink is Low or Cartridge is Incorrect

I have recently purchased a Dell system, which was barely used by a friend of mine. The printer and printer support center constantly indicate low ink levels. I made a trip to Office Depot a week ago, to purchase a black and a color cartridge for my Dell AIO 922. 
Once I installed the cartridges the print quality was poor; however it improved when I ran the clean cycle. 
Now, within only a few days (and very few pages printed), I get the same messages regarding low ink levels, and cannot any longer print anything (color or black.) I can't get rid of the messages, either.

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To get rid of the low ink warnings google the specific error message with 'ink refill' and look for 'engineers reset' or similar ..

NB. Dell printers (re-badged Lexmarks) are notorious for ink usage and high costs .. so my best recommendation would be to throw it away and purchase something else ..

Posted on Dec 02, 2008

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We keep getting left cartridge incorrect message?


Are you using Dell Series 5 ink cartridges?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 5 black cartridge and then reseat it. I would then take out the color Dell Series 5 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)

photo cartridge = black side(left side) color cartridge = color side(right side)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges .

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to get a Dell Series 5 ink cartridge with a bad sensor. I would that these back to the place of purchase for a replacement or a refund.


Rick

Jun 12, 2011 | Dell 946 All-In-One InkJet Printer

1 Answer

Black cartridge is new. registers low ink level and does not print at all.


Unplug the printer from the wall. Noe remove the power brick from the printer for 60 seconds. This will reset any error message the printer is getting. Plug the printer back in.

Turn on the printer. Open up the printer and take out the black cartridge and reseat it. Do the same for the color cartridge. Now close the printer and it will print an alignment page. Any error messages?

If you still get the error message, then it's possible that the sensor in the Dell Series 5 ink cartridge is bad. If this is a new Dell Series 5 ink cartridge, then take it back to the place of purchase for a replacement or refund.

black = black side(left) color = color side(right)

photo cartridge = black side(left color = color side(right)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to purchase a Dell Series 5 ink cartridge with a bad sensor. Please take it back to the place of purchase for a replacement.



Rick

Mar 17, 2011 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Left ink cartridge incorrect. It is the right ink


A trick which may work is cleaning the contacts on both the cartridge and the printer.

Make sure you've switched it off first, I'd try gently buffing with a soft dry cloth first.

HP reccommend using distilled water and cotton buds, but not alcohol based cleaning fluids.

Allow the water to evaporate before replacing cartridge and switching on.

May 11, 2010 | Dell 946 All-In-One InkJet Printer

2 Answers

My dell 924 printer shows right cartridge incorrect and I just had both cartridges refilled what is wrong?


I purchased remanufactured ink cartridges through amazon.com. I got 4 for the price of 1 through Dell. After installing the first cartridge, it printed for a few days and then I got the same message "left cartridge incorrect". Unfortunately, I did not read the piece of paper that came with my cartridge that says "STOP" read this before you install the cartridge.
I had to throw out the cartridge that I had just installed and put in a new one and follow these steps:
1. If you recieve a pop-up message indicating that the cartridge has been depleted or a low ink level warning, please disregard.
2. Check "Don't display this dialog again" and click "ok" or "continue printing" if necessary.
3. In the printer status window, since you have already ordered ink, do not click the "order ink online" button. If you have the option, check "I have ordered my ink, please don't remind me again." If not, close the window and continue printing.

I'm not sure why, but these instructions were vital to getting my remanufactured cartridges to work.

I am posting this reply to hopefully help out the next person that has this problem. Unfortunately, I lost a perfectly good ink cartridge because I failed to read the instructions the first time. But the next one worked just fine when I followed the instructions. Good luck!

Mar 09, 2010 | Dell 924 All-in-One InkJet Printer

3 Answers

My printer keeps saying left cartridge incorrect. I know how to put the cartridges in, I've had this printer for 4 years.


The connector for that cartridge isn't working properly - if you're lucky all you will need is a new cartridge; if you're unlucky a new All-in-one.

Nov 14, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Color ink cartridge


Hello sir; Please do not use refill cartridge ! , one cartridge not right all cartridge don't work. change back the refill one.

Aug 02, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Error message reads: left cartridge incorrect.


hello there :

this error refers to the black ink cart not being detected . 

possible the new cart has a some fault on it ., u can confirm it by checkin for any defetc , leak on the cart itself or test the printer with another black cart , (if u hav one ).

*if the old black cart is still detected by the printer though the ink is low ...then jus call dell tech support ., with the order # for ur purchase and the cart replaced .

each dell cart u buy has 2 yrs warranty on them .so use them 

hav a gooday !

Jul 19, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Dell a940 error code 50c


From doing my research, I have found that the 50C Error message comes from the cartridge, usually if it has been refilled. If this cartridge is new, please return it to the place of purchase for a new one or a refund.

Here's what happens when you refill the Dell Series 2 ink cartridges. There is a sensor in them that cannot be reset.

Dell ink cartridges can only be purchased at Staples, Walmart or Dell's website.

Dell ink cartridges have a sensor that reports the ink level as low once it reaches a certain level. The sensor can not be reset. If you refill an ink cartridge that previously reported low ink, it may print fine, but the sensor will always report low ink. Buying or replacing ink cartridges with new Dell cartridges will resolve the low ink message.

Dell discourages ink refills. Refilling ink may lead to print quality problems, and even eventual hardware problems.


if u have not refilled ur cartridge and u still get this error i suggest u buy a new cartridge.....


good luck
have a nice day


Jul 08, 2009 | Dell Office Equipment & Supplies

1 Answer

Display shows: printer cartridge incorrect


It seems like you are using incorrect printer cartridges.....

Make sure that part number on ink cartridges should be :

MK990 Cartridge, Ink, Standard, Series-9, Black CTRG,INK,STD,SERIES-9,BLK 0 1 0 Yes 1 N MK991 Cartridge, Ink, Standard, Series-9, Color CTRG,INK,STD,SERIES-9,CLR 0 1 0 Yes 1 N MK992 Cartridge, Ink, High-Yield, Series-9, Black CTRG,INK,HIYLD,SERIES-9,BLK 0 1 0 Yes 1 N MK993 Cartridge, Ink, High-Yield, Series-9, Color CTRG,INK,HIYLD,SERIES-9,CLR 0 1 0 Yes 1 N MK995 Cartridge, Ink, Series-9, Photo

Nov 10, 2008 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Low warning annoying me


Dell's proprietary grip on its printers causes this message to appear with any non-Dell or refilled cartridge. The messages/ink filled levels will only be reset if you buy a new Dell ink cartridge or have a way to update their encoding strip.

The good news is that you can still use refilled cartridges just minimize the level warnings to the task bar and ignore them when they come up. Everything should still print fine.

Nov 29, 2007 | Dell 924 All-in-One InkJet Printer

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