Question about SanDisk Sansa e250 MP3 Player

2 Answers

Refreshing Data each time it is powered on

I just got my Sansa and each time I power it on, it displays the "Refreshing Data" screen for almost a full minute before I can access the music. Is this normal? If not, does anyone know how to fix it? The player functions beautifully, so this is really more of an annoyance than anything, but I'd like know if there is anything I can do to bypass the "Refreshing Data" that shows up each time. Thanks million! --KelleyA

Posted by on

  • Tinker402 Nov 03, 2007

    i keep trying to charge my sansa mp3 player but when i connect it to my computer it turns off. This repeats over and over again. i don't know what to do?

  • Anonymous Nov 04, 2007

    mine does the same thing except i kept it pluged in for the whole day and it still hadnt loaded anymore it just get displaying refresh database. what should i do?



2 Answers

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

There is probably a gb card in the side.
And the reason it takes awhile is because its reading the card
just look in the little slot on the right side and if you see anything in there just simply push it down with your nail and put the little car somewhere safe

Posted on Nov 02, 2007


That is wierd, try formatting the player

Posted on Oct 29, 2007


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

It is getting stuck while refreshing the database.

Depending on the amount of the data or music files you have on your device, "Refreshing Database" may take a while to finish. But if you feel it's frozen you may try the following steps:
Reset the device 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player. NOTE: Resetting will turn the player off while it is frozen.
Delete recently loaded files 1. Connect the device to the PC in MSC mode using force MSC. 2. Locate and delete recently added files. 3. Disconnect the device from the PC.
If this resolves the issue, proceed to STEP 3. Otherwise, format the device, update to the latest firmware, and reload the songs to the device.
Update to the latest firmware You may need to upload the firmware manually, there are instructions on the links below on how to manually update your firmware Sansa c200 series firmware update Sansa Clip firmware update Sansa e200 series firmware update Sansa Fuze firmware update Sansa View firmware update
Click on any of the links you need more info on.

Oct 16, 2010 | SanDisk Sansa e250 MP3 Player

2 Answers

My sansa is always freezing up. its stuck on the "refreshing your media" screen. how do i unfreez it?

Push the power button up and hold it there for 20 seconds, this will reset the player.

If this does not work just post back for a few options.

Feb 15, 2010 | SanDisk Sansa Fuze MP3 Player

1 Answer

Refreshing database

User guide for Sansa e200R:

Check this link for Sansa e200 "freezing in refreshing database",
2 steps to follow up:

1. Reset the device as described on the site of Sandisk.

If resetting didn't solve your problem
2. Update the firmware.
2.1 Use the Sansa Firmware Updater for a download of your device
with the next link:
2.2 Follow the instructions "update the firmware" for sansa e200 series:

Sep 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

How do i fix the sansa clip it keeps sayin refreshing data base plz help

press and hold the power button to on position for half a minute and then trying turning it on.

Sep 05, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer


This is from the Sansa Website at

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa e250 MP3 Player

2 Answers

Sansa e260 firmware

Mine was a bit more FUBAR I guess. I have a Sansa e260. I had rockbox on it, went to switch back to the firmware. Uninstalled rockbox and on reboot... the e260 was refreshing the database and then came to a frozen green screen.

My e260 was already in MSC mode. I did the steps above but was still stuck.

The solution that worked was one posted by "Slaughter" on anythingbutipod.

The ultimate fix for all e2xx v1 problems - Format, enter recovery mode, downgrade firmware Link (you'll need to format the drive), reinstall newest firmware via newest Sansa Updater, reload tunes.

Dec 01, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

No picture on screen

Hi . This can probably solve your problem:
Follow the steps
01. Sansa player freezes on the “Refreshing Database” screen STEP 1 – Reset the device
  1. Slide the Power switch up and hold it for approximately 20 seconds.
  2. Release the Power switch once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater.
If this article did not resolve your issue, please contact us at

Oct 30, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sreen froze on refreshing data

direct us to the drivers needed to install unit on pc thanks sansa e260

Feb 13, 2008 | SanDisk Sansa e260 MP3 Player

3 Answers

Stuck on refreshing database...

Sounds like it's froze and needs to be reset. -
Press to power on/off, enter menu, or hold 15
seconds to reset your Sansa.
Or-To reset the sansa = Hold down power button for20 seconds.

If that don't work let me know so i can try something Else?

P.S...Please rate accordingly
Thank You

Feb 06, 2008 | SanDisk Sansa e260 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

47 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts


Level 3 Expert

102366 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Gyula Lacz

Level 3 Expert

484 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides