Question about Whirlpool ER6AHKXPQ Top Freezer Refrigerator

1 Answer

Freezer and fridge defrosting.

I noticed my fan motor in the freezer making a racket. I thought maybe it was going out. When I took the cover off though, I saw that an accumalation of frost had built up around it. Latelt the freezer has been building up frost then defrosting quickly. I have been told this could be the defrost timer. What is your opinion?

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  • Angee
    Angee Nov 30, 2008

    here's the problem though....now it's only working part of the time. It isn't building up frost...and barely keeps things frozen...the refridgerator section is kaput!

  • Angee
    Angee Nov 30, 2008

    yup it's hot and the fan is running

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  • 958 Answers

Hello,

that is just one of the probable problem. you still need to check the other two.
the defrost heater ( heating element).
and the bimetal ( thermo disc).

the heating element, you need to test the resistance. there should be a resistance lower than 100 ohms depending on its wattage and voltage.

the thermodisc or bi-metal, you need to test this while it is frozen. there should be a continuity between the two wires while the unit is frozen. it will open up when it is thawed.

tnx 4 using fixya,

drcool

Posted on Nov 30, 2008

  • francis rivero Nov 30, 2008

    wow, now it did get worst. kindly check the compressor if it is running.
    that is the big black thing at the back. it should be hot and vibrating. then the fan besides it should be running also.

    tnx again,

    Drcool


  • francis rivero Dec 01, 2008

    hello again,

    if the compressor is running and there is no frost in the evaporator, then there could be a leak in your system and you have no refrigerant gas in it.

    if this is the case, you will need a technician to repair your unit.

    tnx again 4 using Fixya,

    Drcool



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you didn't specify if it is the fridge or freezer that is not cooling. Whichever the case maybe, I would diagnose both the fridge and freezer.
Let's start by diagnosing the freezer;
Fan problem is one of the most common reasons for the freezer to start failing, this is called "frost free failure." Ice can build up on the evaporator coils over time, and this ice builds up until it starts blocking the fan. The fan is responsible for circulating cold air throughout the freezer, so if it is blocked the freezer will not be able to freeze any food. You can usually check this by removing an access panel in the back of the freezer to inspect the coils. If ice is built up on the coils, a hairdryer can assist in defrosting them.
It's also possible that the fan is not running at all. If the fan is burned out or the motor isn't running, cold air can't circulate through the freezer and everything will melt. You can normally hear the fan motor switch on and off from time to time. Listen for it and if you can't hear it coming on for an extended period of time, the motor may need repair or replacement. The wires connecting to the fan may be the problem, preventing the fan from receiving electricity.
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tratra72

You said,
I opened my freezer today and everything was defrosting. The fridge is working fine. I thought maybe did not shut properly so made sure it was closed and 8 hours later it is still not freezing. The fan is working but the air is refrigerator. HELP!!!

1.Try unplugging the fridge for 5 minutes and then restarting it! This may reset the system!
2.If the freezer is so full that the rear vents are blocked then this may happen. Because the fridge and the freezer share the air!
3. If not then the freezer and the fridge have different controls and the freezer control if faulty!

then you need service. ur site has good service companies in your are for our customers!
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