Question about Mpio FY500 MP3 Player

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Unable to format

Hi my FY500 was working fine and then I cancelled a file transfer in mid stream and in began was all the songs started skipping and getting caught in a continous loop so I tryed deleting all the songs and I kept getting errors that I was unable to delete then I proceeded to format the device. Since then I have not been able to load any thing on the device, I tryed the format utility from MPIO and is gives me an error and says that "windows is unable to complete format". Any advice??

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Try this http://www.mympio.com/index.php?topic=15.0

Posted on Sep 04, 2007

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1 Answer

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I called Sansa and I was instructed to format my player. The steps were as follows:
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******Please Note**** This process will erase any files you have on your mp3 player.

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Here you go http://www.mympio.com/index.php?topic=15.0

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Do you have the Windows Media player plugin? go to www.mpioamerica.com to the support and download that.

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