Motorola RAZR V3 Cellular Phone
Problem for Motorola RAZR V3

Keypad will not work




By chloesmom on Jan 22, 2007

" "
I have a Razr V3 that is only 1 month old and this morning the keypad stopped working. I can still see everything. The only button that will work is the red call end/off button. It will not let me do anything. I can see incoming calls but I am not able to answer. I have removed the battery and put back on to see if this would help, but it did not. My mom has this same phone and has never had any problems with hers. Does anyone know what I can do?

Same Problem

Apr 22, 2009

-   The only key that works is the red on/off key. Once I turn the phone on, it is awaiting my SIM card security code, which is as expected, and the cursor is flashing in the correct place for the first digit, but I can't input the code to make any progress. It is like all keys are disconnected except the red on /off key-   jennychrisz

Apr 18, 2009

-   I can see everything fine, but the buttons are all useless. The only button that works is the end/ ff button. -   Guest

Feb 17, 2009

-   i have only had the phone for like a month and a half and the keybord stopped working out of no where. i didnt do anything to it. only five or six buttons work.
-   Guest

Sep 08, 2008

-   I had the same problem. my warranty ran out 2 months ago and it has never given me a problem I never got it wet or threw it or anything rough just one morning a little over a year after I bought it the screen is showing but the buttons won't work except for the on off button then after the day is out the screen is no longer working. I have no clue what happened it worked the night before then just pooped out on me..I have of course called tech support and have been told to buy a new phone. I really cannot afford it.. oh well.. -   vip_veronica

Jul 05, 2008

-   same as them, except also the number 5 key works -   Guest

Best Solution

posted on Jun 29, 2008
Very Helpful)

JayAP

Rank: Apprentice 
Rating: 100%, 3 votes
This happened to mine after I got the Razor wet - I pulled the battery and the sim card, blew it out with a can of compressed air and it worked for about 8 months. Then it got hot out in my car and started doing the same thing - blowing it out hasnt worked again-
Comments:

Jun 29, 2008

- Swear to God this just worked- saw it on another post-

"HE GUYS...the funniest thing. My phone just seized up... and all buttons except for the red on/off button stopped working. It would constantly go to voice record... i tried re-installing updates from www.hellomoto.com/updates, and it did nothing... i was laying in bed, just looking at it ( ofcourse the warranty had just finished).. i took the battery and simcard out... and squeezed the phone behind the keypad, and banged it against my hand several times... but the batter and sim back in... an it just worked... maybe I should be a phone Tech lol..."
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2 people thought this was helpful

Solution #2

posted on Jun 17, 2008
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
gfser

Solution #3

posted on Mar 18, 2007
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
try replacing the keypad

Solution #4

posted on Dec 24, 2007
Somewhat Helpful)

Brieann

Rank: Apprentice 
Rating: 71%, 3 votes
I Have The Same Problem
And I Have Unread Messages On The Phone
And Can't Read Them, I Can only receive calls
how can i read my messagess
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Solution #5

posted on May 13, 2009
Somewhat Helpful)

dgaegt

Rank: Master 
Rating: 86%, 7 votes
Hi Friends,
Having problem with Motorola RAZR V3? Main problem of Motorola RAZR V3 is hardware problem. Such as won't charge, black screen etcFor solution of these hardware problem just click here.

For any other problem of Motorola RAZR V3 like software problem or other just click here.

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Solution #6

posted on May 03, 2009
Not Rated)

AWARAPAN

Rank: Master 
Rating: 77%, 25 votes
Try the link . . . http://www.Motorola.com/Razav3

For find best solution.


21
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Solution #7

posted on Feb 25, 2008
Not Rated)

MALMAL69

Rank: Apprentice 
Rating: 0%, 0 votes
THE BEST THING THAT YOU WILL DO IS THAT GET A MATCH AND TRY TO BURN YOUR CELL PHONE
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14 Other Users Have The Same Problem - Continued

Comment by Guest, posted on Mar 13, 2008

I have a Razr V3 that is only 1 month old and this morning the keypad stopped working. I can still see everything. The only button that will work is the red call end/off button. It will not let me do anything. I can see incoming calls but I am not able to answer. I have removed the battery and put back on to see if this would help, but it did not. My mom has this same phone and has never had any problems with hers. Does anyone know what I can do?

Comment by NICK_T, posted on Mar 04, 2008

my keypad has stopped working except the red on/off button, i can get the select button to work some times if i rub my finger back and forth over it.
I can also get the down but to work for a split second after 5min of rubbing it in all directions but can't control how may time i pushed it then. but that dam voice recording keeps poping up, and taking it back to the home screen.

Comment by Rayrae, posted on Feb 25, 2008

The phone died so I charged it up but now I can't turn it on or anything. I tried calling my phone but it is not working & goes straight to voicemail. I bought this phone off trade-me, received it on Friday. It worked well right up until it died on Monday. Nothing turns on at all.

Comment by ldoggiv, posted on Feb 15, 2008

I have the same problem phone fine one day and then just the red on/off button is working hlep

Comment by kennahh_x, posted on Jan 14, 2008

First my middle 'ok' button stopped working completely..So i shut my phone off for 10 minutes, then turned it back on. This time, not only did my 'ok' button not work, all my other buttons didn't work. I would press the red on/off button to turn the phone off, but it wouldn't turn off, it started to call someone in my phonebook, and kept on calling this person. So I took my battery out for 10 minutes, put it back in. Within seconds of having my phone on, without pressing anything it started to call this person again, it finally turned off, and I kept it off all night on the charger. Today, no buttons will work except my on/off button.

Comment by Pablo13, posted on Dec 03, 2007

The phone turns on, I can see that I am receiving calls, can't answer... The key pad is not functioning....

Comment by Constantine, posted on Nov 30, 2007

The keypad isnt working,only the red hang up or on/off button works.I've even taken out the battery and put it back in jus to check if maybe the problem had anything to do with the battery.Otherwise everything is fine.

Comment by Dalesbest4, posted on Nov 12, 2007

My Razor did get wet. I let it dry for 1 day and it stated working again, for about 2 days. It quit again

Comment by Baarb, posted on Nov 12, 2007

i have the exact same problem the only button that will work is my red on/off button. i have taken battery out several times and blown in it but nothing semms to work. is there any easy fix to this i dont really have time to drive the nearest store to get it fixed and i really need my phone!

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