Question about Fargo DTC525 ID Card Printer

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Hi i have fargo dtc525 card printer i am using that printer scince 1 year, now not working error massage HOPPER 1 EAMPTY this type of message showing please tell me solution.

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Hopper 1 empty means that you do not have any cards in it. The printer has 2 hoppers, and your program maybe defaulting to hopper 1. Select hopper 1 and cards to it and that should solve the problem.

Posted on Apr 17, 2009


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If you are running the self test from the LCD panel on the printer and not from the print driver on the computer, you may have a problem with your main control board in the printer.

Please contact Fargo technical assistance at 800-459-5636 for specific assistance with your situation.

Visit our id card printer technical assistance blog at

Nov 13, 2008 | Fargo DTC525 ID Card Printer

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Resolving a Card not fed error (Cards will not feed off the Hopper)

Make sure that your hopper card thickness guage (located on the right side of the hopper) is set to 30 ml or above if you are using standard 30 ml PVC cards. You may also need to clean the printer with a Fargo printer cleaning kit for this printer.

Also check to make sure to check your PVC cards. Sometimes they have too much static and can stick together not allowing them to feed. Fan the cards before placing them back in the hopper to make sure they are not sticking. In this process, try not to touch the printing surface of the cards as oils from skin will cause defective printing results.

For more id card printer tips, visit our technical assistance blog at

Nov 05, 2008 | Fargo DTC525 ID Card Printer

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Is there a fargo certified service center in the Seattle or surrounding areas?

You could look at Fargo website to find service center neer you or call customer service they will help you Number on website

Aug 06, 2008 | Fargo DTC525 ID Card Printer

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you can check with fargo, or perhaps your vendor is giving you the bad rep, since they refuse to help you. i would not do business with them again.

if the printer worked before maybe the program needs to be reinstalled.

Jun 10, 2008 | Fargo DTC525 ID Card Printer

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It sounds as if your front panel control is not working. You need to contact a solutions provider in your area for a service call.

For technical assistance by blog, visit our id card printer support at

Dec 31, 2007 | Fargo DTC525 ID Card Printer

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