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Just bought an HP Photosmart C7280 and am going thru initial set up. Have got to the stage where insert paper which should then run trial page before i then move onto the wi fi set up Unfortunately the page hasnt printed and the orange exclamation light is flashing with the message on the printer reading"incorrect ink cartridges"-the following ink cartridges cannot be used after device initialization and must be replaced The dilemma i have is that i havent printed anything yet and dont want to replace them in case i damage the machine. any suggestions as to what to do next??

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Where did you buy the printer? Was it new? If you bought it from ebay, the seller has provided a new set of initialisation inks with a used printer. These inks only work with a printer which is brand new and completely unused. They mix with ink already in the system on first use and they cannot be used with another printer and cannot be used in a printer which has already gone through the initialisation process. There is however a work around. Let me know if you need it

Posted on Dec 01, 2008

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HP Photosmart C7280 color ink running out despite not using it?


  1. Unplug power cable while the printer is ON.
  2. Press and hold the '#' and '3' buttons, and plug the cable back into the printer.
  3. Continue holding the buttons down for 20 seconds, and then release it.
if doesn't initialize successfully repeat
on step 2 press and hold the '#' and '6' button and plug in the power cable.

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Generally, there are printer set up programs that will let you chose to put a blank sheet or to not do that. If you have a disk or manual, look for the set up utility and go thru the tabs to find paper handling or something similar to that. There should be a check box you can clear to stop the blank page.

I hope that this information was helpful. Have a great day.

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Hope this helps!

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take it off the tape in the ink cartridge maybe work

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