Question about Creative Labs ZEN SLEEK MP3 Player

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Can't create playlists on my zen x fi

I can't seem to create a playlist at all! I have playlists in my library in the creative software, so why are they not transferring? I have tried to create one on the device itself too. I hit the "save as playlist" in the play mode index and all it will do is save that one song, after it asks for me to type in the name of the new playlist. If I try and add another song under that name it asks me if I want to replace the existing playlist, enabling me only to save one song on the system! Could you tell me step by step, how to make a playlist on the device, while I am listening to music? Thank You so much!

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  • Anonymous Dec 22, 2008

    Yeah, I have that same problem - I think you have to choose 'Add to selected' for every single song you want in a playlist BEFORE you choose 'Create Playlist'. Once I've done that I can't seem to add more songs.

    I don't know if I'm 'doing it wrong' but I fear that a good amount of stupid was applied when making the software

    (16 GB Zen X-Fi)

    PS: Crappy headphones, they fall out constantly

  • joannemc83 Jan 05, 2009

    I have a similar problem, I can't seem to make a playlist song by song, it ends up adding entire albums or even the entire list of all tracks. Driving me mad.

  • Anonymous Mar 02, 2009

    I am using Windows media player and seems that sync works but when I disconnect the Zen and look on it manually, there is no playlist

  • Anonymous Mar 13, 2009

    I know this isn't really a fix for your problem, but I use mp3tag to put the songs I want into the same album.

    It sucks and you can't use the songs in more than one 'playlist' but the creative centrale is worse than useless...

    Why the Creative people refuse to support products is beyond me.

  • masmith22 Mar 14, 2009

    I agree, creative centrale is worse than useless. You can not create playlist in the order you want. Tried to force the order of the mp3 files, the software chops off numbers off the beginning of mps files. The software takes control of the mp3 tag information. Which I can not control. The player does see the folders of mp3 files copied to the device using explorer. Called several time to tech support, NO help. The orginal ZEN player is great, purchased the ZEN X-FI for the improved sound. The software with the ZEN is great, work perfectly, the way I want. Tech support could understand.

  • bongobingo44
    bongobingo44 Dec 29, 2012

    my music on the en xfi 3 wont play its saying i need i licence any ideas anyone



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I tried some suggestions posted here, and after some testing, I can now give you step-by-step instructions to create a playlist on your Creative Zen.

First, you need to think of the NOW PLAYING list as the "selected songs to be added to a playlist".

So, to start clean, let's empty out the NOW PLAYING list as follows:
1) from the MUSIC menu, select NOW PLAYING
2) when a song is shown on-screen, click the context menu
3) select REMOVE ...
4) select REMOVE ALL
Now, the NOW PLAYING list is empty.

Now, you need to select (mark) the songs you want to add to your new playlist:
1) go to an individual song
2) click the context menu, and select ADD TO SELECTED
3) go to another desired song, and do step 2) again
4) repeat until done

Now, to create a NEW playlist, go to the MUSIC menu, then:
1) select NOW PLAYING
2) it will show you the first song that you selected
3) press the Right button, to scroll through all of the other songs you selected
4) when any song is shown on-screen, click the context menu
5) select SAVE AS PLAYLIST (this refers to ALL songs in your NOW PLAYING list)
6) type the name for your new playlist, and click checkmark
ALL of the songs in the NOW PLAYING list are now saved as your New playlist.

From the MUSIC menu, select PLAYLISTS. You will see the name of the playlist that you just created. When you select that playlist, you will see the list of songs you had selected.

Please note that these songs are still in your NOW PLAYING list also. To create a another New playlist, you will first need to empty out the NOW PLAYING list as you did above.

I hope that helps.


Posted on Jan 24, 2009

  • rk98 Jan 24, 2009


    To ADD a song to an EXISTING playlist:

    You first need to bring that playlist into the NOW PLAYING list:

    1) from the MUSIC menu, select PLAYLISTS

    2) select the playlist you want to change

    3) you need to play any existing song in that playlist (this transfers the list of songs in this playlist to the NOW PLAYING list)

    4) now, go to the new song that you want to add to the existing playlist

    5) click the context menu, and select ADD TO SELECTED

    6) go to any other songs that you want to add to the playlist and do step 5) again

    7) repeat until done

    Now, go to the MUSIC menu, and select NOW PLAYING. The list of songs here now contain the original playlist and the extra songs you added.

    While in NOW PLAYING, save the changes to the playlist:

    1) when any song is shown on-screen, click the context menu

    2) select SAVE AS PLAYLIST

    3) type the SAME playlist name and click checkmark

    4) select YES to over-write the existing playlist

    The existing playlist now has the extra songs you selected.

    To REMOVE a song from an EXISTING playlist:

    First, bring that playlist into the NOW PLAYING list:

    1) from the MUSIC menu, select PLAYLISTS

    2) select the playlist you want to change

    3) you need to play any existing song in that playlist (this transfers the list of songs in this playlist to the NOW PLAYING list)

    Now, go to the MUSIC menu, and select NOW PLAYING. The list of songs here now contain the songs in your playlist. Then:

    1) scroll to the song you want to remove from your playlist

    2) click the context menu

    3) select REMOVE ...

    4) select REMOVE TRACK (the song is removed from the list)

    5) do the same for any other song that you want to remove from the playlist

    6) when done, click the context menu

    7) select SAVE AS PLAYLIST

    8) type the SAME playlist name and click checkmark

    9) select YES to over-write the existing playlist

    The existing playlist now does not have those songs you removed.

  • rk98 Jan 24, 2009

    When I say "go to a song" in the previous postings, I mean WITHOUT playing the song and just clicking the context menu.

    FYI: Whenever you play a song, the entire list of songs in that ALBUM/PLAYLIST is transferred to the NOW PLAYING list.



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Great solution!!

it's incredible Creative don't show this in their FAQ's..

Posted on Mar 29, 2009

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I have an another solution for those who want to add folders from windows explorer to a new playlist... just make new playlist in creative centrale... then open the Zen X-Fi hard drive in windows explorer and find the playlist file... right click the file -->properties--> References... then just drag and drop the folder and files you want to be in the playlist!
That saved my day! :D

Posted on Jun 03, 2010

  • Osgu Jun 03, 2010

    olkaa hyvät!


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Huge thanks for this advice, you really are a saint. If I was a kid I would have thrown my Zen across the room by now, so glad to be older lol.

Can you answer why hardly any of my album covers show up? Its really hard to know whats on offer with just the album title rather than the title and artist, but the pic would help this.


Posted on Jan 22, 2010

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Finally a solution that worked for me! Thank you very much.

Posted on Jan 06, 2010

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Yay! It worked now! Thanks rk98! Now is there any other way on how to modify the arrangement of the tracks in a playlist? (^_^?

Posted on May 24, 2010

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Just tried this out as well... saved my 'Now Playing' list as a playlist, then proceeded to look at it in 'Playlists'- and, surprise surprise, only two songs show up. I'm really annoyed with Creative at this point.

Thank you for the solution though, even if it didn't work for me :)

Posted on Mar 13, 2010

  • sabduggan Jul 27, 2011

    Hi, has anyone been able to edit playlists with the centrale software...To change the order of songs I need to create a new playlist.

    This MP3 player is really doing nothing to get into my good books! :)


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1. choose a song that you want and it will lead you to the "Now Playing" segment.
2. While it's playing, go to your albums/genres/all tracks menu and select the songs you want to add in your playlist ONE BY ONE.
3. Select each song and select the scroll down menu, click on "Add to Selected"
4. The song you selected when then be added to your "Now Playing" segment.
5.Once you've added all your songs to the "Now Playing" segment, go back to "Now Playing"
6. Select the scroll down menu and click "Save As Playlist".

Posted on Oct 20, 2010

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