Question about Dell Pocket DJ MP3 Player
I had this problem as well and found help. I tried the suggestions below and the problem was fixed! What you can try is this: Open up Control Panel Click on Performance and Maintenance Click on System Click on Hardware tab Click on Device Manager button If you see a Yellow Exclamation mark beside something that looks like the DJ then double click on that. If you see something that says to Update the driver then do so. If it asks to checked Windows Update, choose this option!! If this fails then delete it from your computer by pressing the Del key then clicking OK. Restart the computer, connect your DJ and see if it works properly. If not, open up Device Manager again. This time remove ALL your USB ports, everything under Universal Serial Bus controllers. Restart your computer, let it reinstall your USB devices, connect your DJ with its done, hope it works... If not, open up Add/Remove Programs Click on Show Updates box in the top middle if your running Service Pack 2 Scroll all the way down until you see Windows Media Player 10. If more than one WMP 10 item is showing then remove those first. After your PC restarts remove WMP10. If removed successfully then your computer will now have WMP9 installed. Open up WMP9, click on Help, click on Check for Player Upgrade. WMP10 should be displayed. Let it update... After your computer restarts, install the Windows Media Format 9.5 Runtime from this sticky Restart your computer, connect your DJ and hope it works....... Or you can just take it to another computer running Windows XP and WMP10 and if it recognizes correctly then put back a v1 firmware, I recommend 1.02.01. Download it from this FAQ Hope this helps you as much as it helped me.
Posted on Feb 04, 2007
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
Here's a link to this great service
Posted on Jan 02, 2017
Tips for a great answer:
Oct 09, 2009 | Dell DJ MP3 Player
Jun 09, 2009 | Dell DJ MP3 Player
Jan 28, 2009 | Dell DJ MP3 Player
Dec 14, 2008 | Dell DJ Ditty MP3 Player
Oct 06, 2008 | Dell DJ Ditty MP3 Player
Jun 27, 2008 | Dell DJ Ditty MP3 Player
Mar 09, 2008 | Dell DJ MP3 Player
Dec 09, 2007 | Dell DJ MP3 Player
Aug 15, 2017 | Dell Pocket DJ MP3 Player
261 people viewed this question
Usually answered in minutes!