I have used non-hp cartridges successfully in the past but now black prints erratically only half a line, next line normal , next line faint and colour is also not complete and faint.
-   My printer completely stopped printing color. I purchased a new head to no avail. Now I have to new color print cartridges and it won't print. I tried the clean heads, align heads, nothing works.-   Guest
You can also try a cloth damp with rubbing alcohol on the bottom surface of the cartridge (the print head). Lay the cloth flat and gently slide the cartridge across the cloth from front to back (oriented as it sits in the printer).
Sounds like the cartridges are faulty whihc does happen with non hp cartridges. try the cleaning process in the setup/tools menu. if this doesn't woprk send the cartridges back and get another set. The cartridges have their own printhead so it can only be the cartridges at fault
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