Question about Garmin nuvi 255W GPS Receiver

2 Answers

System software missing

Garmin nuvi 255

all i see is "System Software missing" on the screen
I cant re-set or even turn on or off
I lost everything somewhere and dont know how to get it back

any ideas for me???

Posted by on

  • 14 more comments 
  • terindaa
    terindaa Nov 30, 2008

    hey juli,
    i have tried both your ideas but to no success
    the unit wont shut off or on, all i see is

    system
    software
    missing
    GARMIN

    on the screen

    reset and holding the on/off both left me with the same screen


  • Anonymous Dec 24, 2008

    The solution provided does not work on nuvi's 2XX.  I am still looking for one

  • sampilot Dec 26, 2008

    All it says on my screen is system software missing

  • Anonymous Dec 27, 2008

    Mine at least will turn off and on. . . but never get past the GARMIN screen, which has "System Software Missing" at the top. Both types of reset do not seem to do anything to fix the problem

  • umiridayousa Jan 04, 2009

    any body please lemme know please

  • Anonymous Jan 11, 2009

    same

  • bkz6 Jan 24, 2009

    same issue -nothing works















  • misterlario Jan 27, 2009

    Exactly the same. After attempted update all I have is "system software missing"

  • Anonymous Mar 05, 2009

    i just got it haven't even used it yet. and decided to register it. as soon as it said it was done and to unplug it from my computer then replug it...all it said was system software missing. and it wont shut off

  • MsSunnyDaye Mar 10, 2009

    system software missing from upgrading plug in at garmin.... unit not responding to antthing now!!!!!!!

  • topgunnertje Mar 16, 2009

    I have at the moment exactly the same problem and do not know how to fix it.



  • Anonymous Mar 29, 2009

    Same problem as well, system software missing after first update from computer. Unbelievable junk, thanks Garmin!

  • boomerkcx May 01, 2009

    First update online and Wham!! "System software missing"

  • accobra424
    accobra424 Jul 22, 2012

    Just today I had the same problem where I tried to update my maps and now I am getting the message "system software missing". I have sent a message to the Garmin Support site so hopefully soon I will get a zip file to fix this problem. I hope that the file they send me works on my Nuvi 255W.

  • Anonymous Mar 14, 2014

    nuvi 750 I tried to do up dates thru garmin express and it was loading then suddenly stopped ,,now I have a frozen screen with a message that say's "system software missing" Don't know what to do!

  • Anonymous Mar 19, 2014

    I am facing a error "System Software missing" on my Garmin etrex30 device? Any suggestion how to resolve it?

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  • 1 Answer

Just had this problem over the weekend. I emailed Garmin and received a zipped file to reinstall original software with step by step instructions. It took about 6 minutes to do and works perfect again. Go to the Garmin website and email "software system missing" issue to support email address. Have your serial # handy. I received a reply in 1 business day. Hope this helps!

Posted on Jan 28, 2009

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  • Expert
  • 157 Answers

Two possible solutions:

1. Power off the unit.

2. HOLD down the power button and you will see "Pre Boot Mode" appear on the lower part of the display. KEEP HOLDING the power button down and the display will flicker, do this until the pre boot mode message disappears. This seems to take a long time (60 seconds at least).

3. Once the pre boot mode message disappears release the power button and your device will perform some activites to recover from the above problem.

OR---

According to your manual it says to hold finger on bottom right hand side of screen while turning the unit on. Keep finger down until pop up screen appears and touch yes to clear all data and all orginial settings will be restored

Posted on Nov 30, 2008

  • Juli H.
    Juli H. Nov 30, 2008

    You say it won't turn on or off. Which is it right now?

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