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My phone has locked up!

I signed up Google gmail, and now my phone has locked up on me and I can't use my phone at all. I have tried using the login information and the phone isn't recoginizing it for some odd reason. How can I get my phone unlocked? is there a way of resetting it??

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  • beautiful684 Nov 30, 2008

    Thank you so much!!!!!!!

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  • 157 Answers

SOFT RESET

1) Turn Off the Phone
2) Remove Battery
3) Remove Sim Card
4) Put battery and sim card again
5) Turn On the phone
6) Press Menu
7) Factory Data Reset (Remember that: This action will reset the phone to its initial factory state, erasing all data and wonloaded applications, so BACKUP BACKUP BACKUP first you try this).
Press "reset phone"


HARD RESET
1) Turn off the Phone
2) Press HOME + POWER KEYS (keep them holding for about 25 secs)
until you see a screen with a phone and a triangle.

then

3) SLIDE YOUR KEYBOARD TO OPEN IT
4) press ALT + l ( TO SHOW YOU OPTIONS)
5) Press ALT + W ( TO FORMAT ALL DATA)

Posted on Nov 30, 2008

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As a layer of protection and to ensure the phone is not stolen, it is looking for you to enter the Google account that the device was ORIGINALLY set up with. If you know the Gmail login, but need to reset the password, you will not be able to login to the phone for 72 hours AFTER the password reset.

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I got plenty of gmail on my phone, but I can't login on the computer. What am I doing wrong?


Couple of thoughts: first, be sure your computer isn't already logged into a google account. Try going to www.gmail.com and look to see if there is account information in the upper right corner:
ba54a013-d144-4a7a-b9ab-f97cc8dd5c4e.jpg

If you are logged on, sign out by selecting the rightmost icon and choosing Sign out.

Then log back on with the same user name and password as used on the gmail account on your phone. Alternatively, you can add another account when you tap on that use icon - follow the link offered to add account:

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Signing in to your Gmail account gives you access to your email messages.
Gmail Web-based email functions as most email services do, with the option for users to send and receive email messages, store contacts and organize messages.

You can opt to store your Gmail login information when signing in so that you do not need to re-enter it each time you access your email.You can access your Gmail account on a computer or a mobile phone.

Open a Web browser window.
Click the address bar and enter "gmail.com." Press the "Enter" key.

Enter your Gmail username and password in the indicated fields.
Check the "Stay Signed In" box to save your username and password for future logins.

Click "Sign In" and wait for your Gmail account to load.

https://accounts.google.com/ServiceLogin?service=mail&continue=https://mail.google.com/mail/&hl=en

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Were do in loog into my gmail email


Signing in to your Gmail account gives you access to your email messages.
Gmail Web-based email functions as most email services do, with the option for users to send and receive email messages, store contacts and organize messages.

You can opt to store your Gmail login information when signing in so that you do not need to re-enter it each time you access your email.You can access your Gmail account on a computer or a mobile phone.

Open a Web browser window.
Click the address bar and enter "gmail.com." Press the "Enter" key.

Enter your Gmail username and password in the indicated fields.
Check the "Stay Signed In" box to save your username and password for future logins.

Click "Sign In" and wait for your Gmail account to load.

https://accounts.google.com/ServiceLogin?service=mail&continue=https://mail.google.com/mail/&hl=en
Mobile Phone

Press the "Menu" key on your mobile phone and click the "Browser" icon.
Click the Web address bar and enter "gmail.com."

Enter your Gmail username and password and click "Sign In."

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Open a Web browser window.
Click the address bar and enter "gmail.com."
Press the "Enter" key.

Enter your Gmail username and password in the indicated fields.
Check the "Stay Signed In" box to save your username and password for future logins.
Click "Sign In" and wait for your Gmail account to load.
Mobile Phone
Press the "Menu" key on your mobile phone and click the "Browser" icon.
Click the Web address bar and enter "gmail.com."
Enter your Gmail username and password and click "Sign In."
Reset My Gmail Password
Google introduced Gmail on April Fool's Day in 2004.
The company first gave out 1,000 accounts to Google employees, friends and family members to test out the new email system.
Now, Gmail is a common and popular email application for users around the world thanks to its ease of use, high capacity and wide range of functionality,
Sign in to your Gmail account with your user name and password.
Click "Settings" in the upper right-hand corner.

Click on "Account and Import," then click "Google Account Settings."
A new window will open.
Click "Change Password" under "Personal Settings."
Type your current password, then type your new password.
Type the new password again for confirmation.
Click "Save."
http://mail.google.com/support/bin/answer.py?hl=en&answer=6567

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If you forgot your login and have a backup email address when you signed up for Gmail, then you can use the forgot my password link from a full web browser and it will mail password reset instructions and a link to you secondary account. Once you reset your password, you should be able to login to your phone with the new password.

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