Question about Webroot Spy Sweeper (spysweeper) for PC

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My spy swepper is not coming on. window with error keeps coming up. I have tried every thing to restart the program. Also I am just learning how the computer works.

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Uninstall the program then close all other programs you have running and reinstall

if that dosent work you can install the yahoo tool bar and they have a new free feature is a spyware detector use that and see if you have any spyware if you do have it remove it then
try and reinstall your spy sweeper

Posted on Nov 30, 2008

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Easiest solution is to uninstall and reinstall the software

Posted on Nov 30, 2008

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9 Answers

Cannot Uninstall Existing Version of Webroot Spy Sweeper


try removeing the program from add or remove programs.

start -> control panel -> add or remove programs.

find the program from the list and click uninstall or change, which ever it may say.

Jul 29, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Normally when my webroot is doing a scan it runs thru the files pretty fast and even if it comes to a large file it only stays there for a few seconds and then proceeds on. However, now it comes to a...


Does that happen with full system scan or only with other types of scans , If that happens with full system scan , that means that your spy sweeper needs to be uninstalled and restart the system and then install it again and restart your system . and try now to sweep . now ! rate please !

Jan 14, 2010 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spy sweeper window says program damage


have you tried uninstalling and reinstalling a program or yo ucan also try doing a system restore either of this will work

Jul 16, 2009 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

I need to shut down spy sweeper and reinstall - how do I do that?


Restart your computer--> black screen--> after the Bios check (is always the 1st step)--> start pressing the F8 key repeatedly--> Windows boot menu will apear--> use the arrows--> Safe mode

It will look different from you normal Windows (don't worry about this)--> go to Add / remove programs--> Uninstall your spysweeper program--> restart your computer normally--> install your program normally

Nov 11, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Webroot spy ware


You will need to uninstall and install your program

Restart your computer--> black screen--> after the Bios check (is always the 1st step)--> start pressing the F8 key repeatedly--> Windows boot menu will apear--> use the arrows--> Safe mode

It will look different from you normal Windows (don't worry about this)--> go to Add / remove programs--> Uninstall your spysweeper program--> restart your computer normally--> install your program normally--> check for updates

Nov 07, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Uninstall


Hi Jeli

most effective way to uninstall Spy Sweeper is to go to Control Panel and then select Add and Remove Programs. In this case, you may try to follow the instructions below.

1.right click on the Spy Sweeper icon on the right hand side of the toolbar where the clock is located and select exit

2. press ctrl + alt + delete which will open the Task Manager.

3. Click on the Processes tab. Search for spysweeper.exe. If this process is running click on it then select end process.

Repeat this step to search for and close the process WRSSSDK.exe. After this is done Spy Sweeper should be able to be removed by using Add/Remove Programs

Keep me posted.

Thanks.

Oct 12, 2008 | Webroot Spy Sweeper (spysweeper) for PC

3 Answers

Driver blockt work due to compatibility issues.


A user can uninstall the Windows Vista update that is causing this issue. Once the update is uninstalled you will need to wait until Microsoft has released a fix for this issue. Otherwise, a Windows Vista update may cause this problem to occur again if Microsoft has not pushed a fix yet.
To uninstall the conflicting update, do the following:
1. Click Start
2. Click Control Panel
3. Click Programs and Features
4. Choose View installed updates
5. Select "Update for Microsoft Windows (KB943302)
6. Click Uninstall
7. Restart your computer and the update should be uninstalled

Jan 11, 2008 | Webroot Spy Sweeper (spysweeper) for PC

1 Answer

Spy problems


First Try This:
Try to uninstall Spysweeper and reinstall (Control Panel -> Add Remove Programs)


If it gets nasty reboot in to safe mode (follow these steps):
1. Restart your computer and start pressing the F8 key on your keyboard. On a computer that is configured for booting to multiple operating systems, you can press the F8 key when the Boot Menu appears.
2. Select an option when the Windows Advanced Options menu appears, and then press ENTER.
3. When the Boot menu appears again, and the words "Safe Mode" appear in blue at the bottom, select the "Windows XP with networking"

Once you are in safe mode do this:
1. Download the free microsoft app "Autoruns" from http://download.sysinternals.com/Files/Autoruns.zip
2. Extract the .zip file
3. double click the file "autoruns.exe"
4. The program will start autoscanning your computer to see what boots up with it (it will take a few min.... bottom left of screen tells you when it is done)
5. Make sure you are in the "Everything" tab (which loads up by default)
6. Hit CTRL + F (to do a Find)
7. Type "Spy" and hit ENTER
8. The first entry containing the word "Spy" in your startup instructions will be highlighted
9. Look at the "Image Path" column, if it contains anything like "C:\Program Files\Webroot\Spy Sweeper\" uncheck that item
10. Press F3 to see the next item containing the word "Spy"
11. Keep repeating steps 9 & 10 until you get through the entire list
I'm guessing you might find the following:
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
12. Reboot as normal (spysweeper should not load up)
13. Attempt uninstall, reinstall again

Jan 05, 2008 | Webroot Spy Sweeper (spysweeper) for PC

2 Answers

The connection to the spy sweeper engine has been lost or terminated. Sky sweeper will now close and restart


CLEAN INSTALL needed here.
Try un-installing after the un-install, shut down completely for at least 30 seconds, and then restart. This releases any "Locked files" for deletion.
Then do a search in 'all files and folders' - search for both Weebroot and then Spy Sweeper, with the options "Search system folders", "Search hidden files and folders" and "Search subfolders" checked. Delete all of those files found.
You should do this search and delete whenever you un-install any programs. It will remove lots and lots of leftover junk files and corrupted files taking up room on your hard drive. It will also give you a "clean install" when you reinstall or install an updated program. (Do this ESPECIALLY when updating to a NEW anti-virus programs and “Internet Security Suite” programs such as McAfee or Norton etc.)
BEFORE RE-INSTALLING Spy Sweeper
Download and install "Registry Mechanic" then do the updates prior to running it and removing anything for the first time. This will get rid of all your current Registry errors, prior to installing or reinstalling.

Dec 09, 2007 | Webroot Spy Sweeper (spysweeper) for PC

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