Question about Whirlpool Calypso GVW9959K Top Load Washer

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Thanks! My repair bill was somthing like $798 for the U-joint and the display panel went too, plus Sears wanted their $75.00 to come out to the house. If I had known I had any recourse (which of course, Sears did NOT disclose), then I'd have just stuck the thing in the garage! :) I'll still look it up and try anyway - thanks so much! Karyn

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Not a problem hun. after they redesigned the components the machine works wonderfully. powdered detergent dosnt work with HE machines so its best to stick with liquid. but mine has been going for over a year now and no problems. i love it because it cleans so well.

Posted on Nov 30, 2008

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Posted on Jan 02, 2017

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We have a Kenmore HE2 Plus (110.47511702) that started failing to complete it's cycles and was getting a F21 code. This washer was rarely ever used (we had it in a house we were trying to sell), and...


Hello,

Welcome to FixYa.

There are several things which can manifest in a "F21" error, however you stated at the bottom the repair person indicated they remedied an "F20" error.

Before proceeding and generalizing on many things which can cause either of these faults, can you verify it is indeed an "F21" error message in the display ?

I will look for your reply and help move you forward in any manner I can.

Regards,

Macmarkus :)

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sorry to be the bearer of bad news, but its the machine/motor control unit (circuit board). if you don't want to involve sears to get them to pay a portion of the bill, then go to searspartsonline and order one yourself. you'll need your model number to get the right part number ECU (which should be W10189966 rev A) which will run you about $150. replacing it is relatively easy is you're handy at home. sears service will charge you another $130 to install it. this will fix the F1 problem.

not sure if sears has finally recalled this washer. if they finally do, then all our problems go away (yeah, right).

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Whirlpool Calypso Machine - Thanks you for your Response Posting!


the class action lawsuit comprised of people who still owned their units and needed repair. what whirlpool would do is send a repair technician out on their own, they would get a list of parts for the washer and replace them when the parts came in. i own a calypso and my u joint went out and whirlpool repaired it free of charge over a 400.00 due bill to them. was just good that it never came out of my pocket. however ive since learned how to fix my unit. bt i havent had any issues with mine since the u joint and pump were replaced. i replaced the pump myself and other tuff rquired a special tool. im not sure if they are giving compensation on the washer but its worth a call to whirlpool.

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1 Answer

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sounds like you may have had a power outage or tripped the breaker on the main electrical panel on your house. can you have a look for me please?

if not it's the main control board that is defective.

can you tell me the full model # & serial # (these will be located on your bill of sale, since you can't open the door).

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Whirlpool AWM8143 sixth sense


Try replacing the brushes this may solve the problem

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