Question about Nespresso Aeroccino Automatic Milk Frother

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Nepresso aeroccino doesn't spin fast enough to froth the milk

My nespresso aeroccino machine was working fine and today it sort of slowed down and the milk was hot but not frothed. I've had it only 1 year and have loved it. I only use it about once or twice a week.

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  • Anonymous Jan 22, 2009

    I have the exact same issue only I've been using mine for less thaqn a month! Reading through forums I don't like my chances at getting a replacement. Apparently when you call Nespresso they ask you what type of milk you've been using as if it's your fault.

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  • 21 Answers

The company will tell you to turn upside down for 24 hours to reset. I did this but it did not work. Try turning upside for aeroccino upside down for 24 hr. You do not need to do this to the base. They told me if this does not work, I need to buy a new one. I hope you have better luck. I am on my third one. you may be covered under warranty- call Nepresso soon..they cover them for about 1 year. Good luck

Posted on May 08, 2010

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Nespresso milk frother instructions


I had the same problem. From reading various sites it is clearly a common problem. Most suggest phoning Nespresso to get it replaced but one website suggested turning the machine upside down. Not the base, just the aeroccino. Leave it like this overnight and it resets itself. I don't understand how that works but I tried it as it was a weekend and wasn't going to be able to call the helpline till Monday. And it worked! I now have proper froth again. Other suggestions seem to be try never to get the underneath wet (I think leaving it upside down ensures this area dries out completely), don't leave it on the base when not using and certainly don't leave it on.

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The customer service is the best I have encountered in a long while, give them a call, it will make your day they are so pleasant and helpful!

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Have you changed the type of milk? Full fat is best but it should work with semi skimmed.
I hope I have been of help but please do not hesitate to ask if you have any further questions.
I appreciate your vote if you appreciate my reply.

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Hope this solution works for you too

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1 Answer

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you should contact nespresso to buy a new one.
www.nespresso.com

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