Question about HP 4570C Flatbed Scanner

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My 4570c & my HP PSC 1500 series All in One will not scan

When I select 4570c scanner I get Error Message. Restart the program, Restart the PC & try again, Reinstall the Photo & imaging software & try again.
When I select Hp PSC 1500 series All in One I get. An Error Occurred Communicating with Scanning device. Please insure that the scanning device is connected properly & try again.
I have uninstalled & reinstalled the 4570c scanner software and tried again and same results. Then I uninstalled the software for HP PSC 1500 series and reinstalled and get the same results. The 1500 series prints web pages & copies just fine.

Should I uninstalled both products completely and reinstall?

Posted by on

  • endworld09 Dec 17, 2008

    the same problem with psc 1500

  • Anonymous Mar 29, 2009

    get Cannot Connect to TWAIN device error when (finally) trying to use scanner.  Printer works fine in general. Seems that the system does not know the scanner part of the HP device is there, but I can't tell it it is.

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2 Suggested Answers

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SOURCE: buttons on 3570 hp flatbed not working

u r open to the scanner and see the botton r attach to the properly to the devices or not then change to the botton in nearest reparing center

Posted on Mar 18, 2008

michael_grey
  • 365 Answers

SOURCE: HP 4570C flatbed scanner. Windows XP. USB

Go to the control panel and look under cameras and scanners.Then look under events.You should be able to figure it out from there.

Posted on Jul 22, 2009

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Windows
» HP Scanjet Scanners Supported and not Supported in Microsoft(R) Windows XP s.gif » Resolving 'Missing MSIEXEC.EXE File is Linked to Missing Export: MSI.DLL.222' Error Message During Installation of the HP Director Software s.gif » Resolving 'Scanner not supported' or 'Unsupported operating system' Error Messages s.gif » Resolving Image Zone Install Error 1402, 1406, 1714, 1904, 1935, 2203, or Unknown Error s.gif » Error 'The System Cannot Find the File Specified' While Attempting to Install the HP Photo & Imaging Software in Windows 98, 98se, or Me s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Error Install Failure' Message for the hpznfx01.exe Software Module Displays on the Computer When Installing HP Image Zone s.gif » The message 'Fatal error during installation' or 'Error Install Failure' Occurs When Installing HP Image Zone s.gif » A 'Fatal Error' or 'Error_Install_Failure' Error Message Displays on the Computer When Installing the Image Zone Software s.gif » The Error Message 'Error_Install_Failure' or 'Fatal Error' Occurs when Installing Image Zone Software s.gif s.gif
Macintosh
» Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif » 'Cannot Install This Hardware - The Required Section Was Not Found in the INF' Error Message in Windows XP s.gif » 'Scanner could not be initialized' Message Displays in Mac OS X when the All-in-One Software is Installed s.gif » Mac OS: Software Driver Install Causes Error, "Interface Lib Get Component Resource Could not be Found" s.gif s.gifs.gif

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