Question about HP Fax Machines

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My mother 86 years old is having problems connnecting a HP 1040 to her existing phone line which is a Verizon Serive and is one of those package computer, phone, cable products. She's can't send faxes out or in-coming. I'll be up there Sunday. Are you availble on Sunday and are you on PST? Thanks. Bob.

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Posted on Nov 30, 2008

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1 Answer

No dail tone for fax


Hello,

HP just started a recall on these units due to a potential overheating and fire hazard. They have started a buy back program. Additional details can be found here:

http://www.ccl-la.com/blog/index.php/recall-on-hp-1040-and-1050-fax-machines/

Just thought you may need to know about this.
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Digital answer phones record the message on a memory chipset in the same way old tape machines did using a magnetic support. Quality can only be improved by the technology itself, problem is with your specific machine.
If you have a broadband filter try replacing it.
Test the machine on a different phone socket and see if it makes any difference.
Check on your answering machine settings, you should find an option to control volume.

Aug 21, 2008 | HP 1040 Plain Paper Inkjet Fax

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Ever since i brought my HP 1040 fax machine i can


it may possible that you have a DSL conn. for internet & phone line.
In DSL conn. we need a DSL filter to be fitted in ur DSL line,so that you can get a analog line for fax/voice calls.

And if you have a VOIP conn. then plz contact HP technical support.

Nov 20, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Have changed phone service providers. they say that the fax mach. and land line can work together. I say i need another phone line for the fax mach. please help. the fax mach. is a hp 1040 fax. jeff h.


If they changed you over to Vonage or some other digital service, the fax machine will not work reliably.

You need a plain old telephone system POTS for your fax. All faxes are analog.

Nov 12, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

Can't receive faxes, I can send faxes and print reports though. messages says "Receiving Error - ask sender to send again". Any ideas?


Have you gotten and old telephone and plug it in where the fax goes and see (hear) if you have any problems with a good dial tone and phone line? Does your phone line go near any high power a/c units big motors, mite think about a ferrite core for the fax/phone line. hav ATT or other carrier check your line. Also check your own line when ATT does it there check is only to the location not inside the house. Does your sure protector protect your phone line, really good sureg protectors protect Power lines fax lines!!! and in some case network lines

Aug 10, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

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It the funky line DSL?
Fax machines are designed to be on a dedicated ANALOG phone line. Sorry

Oct 16, 2008 | HP 1040 Plain Paper Inkjet Fax

2 Answers

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can hp 1040 fax transfer printed copies to hp pavillion note pad


eadyj1948@yahoo.com

Apr 16, 2008 | HP 1040 Plain Paper Inkjet Fax

2 Answers

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1-the line itself could be bad ( not the jack where you nplug in the wall) the cord itself could have a break in it. try changing the cord cost $1.00 at a dollar store
2-if the memory is full after receiving a lot of faxes, check the memory when it happens
3-if the toner is low it will store it in memory, by you checking the machine turning off and on removing toner etc... you end up resetting it for awhile.

Dec 13, 2007 | HP 1040 Plain Paper Inkjet Fax

1 Answer

HP 1040 Fax machine


Most likely the telephone line seems to have nise/disturbances and the machine must be getting communication errors.
Please get the phone line checked  from tel company

happy faxing

omnipresent

Oct 16, 2007 | HP 1040 Plain Paper Inkjet Fax

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