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I am installing an officejet J6400. I get two errors. 1.Install Photosmart Essentials2.5 or >msi 2.Install Product Assistant

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Here is the link for Photosmart Essentials 2.5 download. http://www.download.com/HP-Photosmart-Essential/3000-2192_4-10324395.html
Did the printer come with a software cd?

Posted on Nov 30, 2008

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How to Load or Reload"HP Digitalmedia archive" file and 'EZARC.msi to my HP Pavilion a1520n desktop. (XP)


Try this one:
This document pertains to HP and Compaq Desktop PCs with Windows 7, Vista, and XP. An error appears that contains a filename ending with MSI. (MSI refers to the Windows Installer.) This error can appear while Windows is starting up or when a particular software program is opened. This error might appear after using a Registry Cleaner or Registry Fix tool.
See the following error examples. Your error might be slightly different, but it has a filename that refers to or ends with MSI.
The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package 'TrayApp.msi' in the box below.
'HPProductAssistant' the feature you are trying to use is on a CD-ROM or other removable disk that is not available.
Figure 1: Example of an MSI error
c01378399.gifUsing Recovery Manager to Restore Software and Drivers in Windows 7 HP Recovery Manager (Windows Vista)
  • HP application recovery process (Windows XP)
  • If errors persist, you can clean up the MSI registry entries by using Microsoft's automated solution. For more information, see Fix problems with programs that can't be installed or uninstalled (in English).
    Preventing MSI errors To prevent these errors from occurring, make sure that registry cleaning and spyware removal utilities do not remove files and registry entries associated with your software. Instead, if you no longer use a particular software title and want to remove all references from the registry, remove the software by using the Add or Remove Programs tool in Control Panel. The software uninstaller will remove the associated entries from the registry.
    Some products available for free on the Internet suggest that the registry needs regular maintenance or cleaning. However, use extreme caution when installing and using a registry cleaner. Many registry cleaners generate other MSI errors because they do not recognize valid registry entries and delete them. This can cause more MSI errors and prevent other programs from working.
    If you do decide to install a registry cleaner, be sure to research the product thoroughly, and then download and install programs only from software publishers that you trust .
    [img src="http://h10025.www1.hp.com/ewfrf-JAVA/Image/common/note.png" alt="" >
    NOTE:One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside the HP Web site.

    Jul 12, 2014 | HP Pavilion PC Desktops

    1 Answer

    How to load or to reload "HP Digitalmedia archive" file and 'EZARC.msi to my HP Pavilion a1520n desktop. (XP)


    This document pertains to HP and Compaq Desktop PCs with Windows 7, Vista, and XP.
    An error appears that contains a filename ending with MSI. (MSI refers to the Windows Installer.) This error can appear while Windows is starting up or when a particular software program is opened. This error might appear after using a Registry Cleaner or Registry Fix tool.
    See the following error examples. Your error might be slightly different, but it has a filename that refers to or ends with MSI.
    The feature you are trying to use is on a network resource that is unavailable. Click OK to try again or enter an alternate path to a folder containing the installation package 'TrayApp.msi' in the box below.
    'HPProductAssistant' the feature you are trying to use is on a CD-ROM or other removable disk that is not available.
    Figure 1: Example of an MSI error
    c01378399.gifUsing Recovery Manager to Restore Software and Drivers in Windows 7 HP Recovery Manager (Windows Vista)
  • HP application recovery process (Windows XP)
  • If errors persist, you can clean up the MSI registry entries by using Microsoft's automated solution. For more information, see Fix problems with programs that can't be installed or uninstalled (in English).
    Preventing MSI errors To prevent these errors from occurring, make sure that registry cleaning and spyware removal utilities do not remove files and registry entries associated with your software. Instead, if you no longer use a particular software title and want to remove all references from the registry, remove the software by using the Add or Remove Programs tool in Control Panel. The software uninstaller will remove the associated entries from the registry.
    Some products available for free on the Internet suggest that the registry needs regular maintenance or cleaning. However, use extreme caution when installing and using a registry cleaner. Many registry cleaners generate other MSI errors because they do not recognize valid registry entries and delete them. This can cause more MSI errors and prevent other programs from working.
    If you do decide to install a registry cleaner, be sure to research the product thoroughly, and then download and install programs only from software publishers that you trust .
    [img src="http://h10025.www1.hp.com/ewfrf-JAVA/Image/common/note.png" alt="" >
    NOTE:One or more of the links above will take you outside the Hewlett-Packard Web site. HP does not control and is not responsible for information outside the HP Web site.

    Jul 12, 2014 | HP PC Desktops

    1 Answer

    I have an HP Pavilion a1510n it is giving an error message that it is missing EZAR.msi


    folow these instructions hopefuy this works

    start > all programs > HP Application Recovery

    When the Application Recovery console comes up, Choose Application Installation then click NEXT.

    When the list comes up, highlight Roxio DigitalMedia Archive by clicking on it, then click the "Install" button.

    It will re-install Digital Media Archive, and fix your EZARC.msi search issue.
    please vote if this was helpful thank you.

    Feb 18, 2011 | HP Pavilion a1410n (ER890AA) PC Desktop

    1 Answer

    Prepare driver installation failed, context :MSL action failed, error code: OxC0070643


    Welcome to Free Antivirus Forum. Here you can share your knowledge ask questions and discuss all type of issues with other AVG Free Antivirus users. Stay protected , Microsoft Security Essentials gt Protect Your PC Forums gt Microsoft Security Essentials Forums gt Microsoft Essentials Getting Started and Upgrading gt ERROR CODE OXC0070643 , How Do You RemoveDelete Account? Re Stupid Update Left Me Not What A Mess Update - What A Mess Re Error Message OXC0070643. Error Message OXC0070643 , Welcome to Free Antivirus Forum. Here you can share your knowledge ask questions and discuss all type of issues with other AVG Free Antivirus users. Stay protected with AVG., Avira gave me the following message OxC0070643 Fatal error during installation. MSI enginefailed to install the product. Context@MFAproductinstallation., I have installed AVG free edition 2011 on over 20 computers without a problem. One computer keeps getting the following General Internal Error Failed to Install Error Code ,

    Feb 09, 2011 | Dell Dimension 2400 PC Desktop

    1 Answer

    Ezarc.msi error?????


    Sometimes, during load, Roxia Digital Media Archive doesn't load correctly, or becomes corrupt. This is where you are getting the EZARC.msi request from. If you follow these steps, you shoud resolve the problem.

    start > all programs > HP Application Recovery

    When the Application Recovery console comes up, Choose Application Installation then click NEXT.

    When the list comes up, highlight Roxio DigitalMedia Archive by clicking on it, then click the "Install" button.

    It will re-install Digital Media Archive, and fix your EZARC.msi search issue.

    Oct 02, 2010 | HP Pavilion a1410n (ER890AA) PC Desktop

    2 Answers

    Compaq presario v6316TU video drivers.....


    (Plz save a text into your notebook)......this is full drivers for this model laptop pc follow the steps to install all drivers and remember always turn off your windows updats.

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-47284-1&lc=en&cc=us&dlc=en&product=1842078&os=228&lang=en (UAA)

    http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&swItem=ob-56605-1&jumpid=reg_R1002_USEN QUICK (LAUNCH)

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-48345-1&lc=en&cc=us&dlc=en&product=1842078&os=228&lang=en (TOUCHPAD)

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-45570-1&lc=en&cc=us&dlc=en&product=1842078&os=228&lang=en (AUDIO)

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-45290-1&lc=en&cc=us&dlc=en&product=1842078&os=228&lang=en (WIFI)

    http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&lc=en&softwareitem=ob-40615-1&jumpid=reg_R1002_USEN (CHIPSET)

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-39732-1&lc=en&cc=us&dlc=en&product=3213867&os=228&lang=en (ICH7)

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-38763-1&lc=en&cc=us&dlc=en&product=1817059&os=228&lang=en (ETHERNET)

    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-42432-1&lc=en&cc=us&dlc=en&product=1842078&os=228&lang=en (CARD REDER)


    guidelines to install:

    1.Smbus controller >update>no not this time>install from specific location>don’t search>system devices>in manufacturers select Compaq; in model select Compaq deskpro thermal sensor > click next.

    AUDIO DRIVER
    Open device manager and right-click on Audio device on High definition Audio Bus.
    Select Install from a list of specific location (Advanced) Click Next
    Select Don’t Search. I will choose the driver to install.
    Select Sound, Game & video controller from the list of Hardware type
    Click on Have Disk
    Click on Browse and navigate to C:\swsetup\sp35270 and click on Open and OK
    Click Next
    It will give you an update driver warning message. Click on yes.
    It will start installing the driver
    Click on Finish

    INSTALLATION PROCEDURE FOR WIRELESS DRIVER (ETHERNET)
    1. Download the driver
    2. Save the file on desktop
    3. Download the file on desktop it will be loaded by the name of xp32-5.3.0.56-whql
    4. Extract the file in a new folder
    5. Open device manager and right-click on Ethernet controller (wireless will show by the name of Ethernet controller yellow
    Mark in device manager)
    6. Click on Update driver
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    6. Select Install from a list of specific location (Advanced) Click Next
    7. Select Don’t Search. I will choose the driver to install.
    8. Select network adapter from the list of Hardware type
    9. Click on Have Disk
    10. Click on Browse and navigate to extracted folder and select file net5211 and click on Open and OK
    Click Next
    It will give you an update driver warning message. Click on yes.
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    (a)Run the setup of sp36411.exe >next>license accept agreement >Unpack>error will come >close that window.

    (b)Video controller>update>no not this time>install from specific>don’t search>display adapters>have disk>browse>c drive swsetup>sp36411>graphics>kit11241>click on open> click on ok> click on next>yes to the warning msg.>restart.

    (c)Video controller (vga compatible) >update>no not this time>install from specific>don’t search>display adapters>have disk>browse>c drive swsetup >sp36411>graphics > kit11241 > click on open> click on ok> click on next>click yes to the warning msg.>restart.

    Jan 13, 2009 | PC Desktops

    1 Answer

    I have a Compaq C751NR Notebook that has Windows Vista and am trying to install the Windows Vista disk from the HP Officejet 6310 All-in-One. I keep getting "Fatal Error" error code 2349 and...


    1. Un-install the printer
    2. Click Start .
    3. Click Settings .
    4. Click Control Panel .
    5. Double-click Add/Remove Programs .
    6. Select HP PSC & Officejet 6.0 and then click Change/Remove .
    7. Follow the instructions that display on the screen.
    8. Disconnect the unit from the computer.
    9. Restart the computer.
    Then download and install the drivers from HP's site:

    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1119598&cc=us&lc=en&dlc=en&product=1119598

    The drivers on the cd are probably causing the problem.
    You may have to copy and paste the link into your browser.
    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
    Thanks, Joe

    Oct 16, 2008 | HP PC Desktops

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