Question about Kenmore 15864/15862 Top Load Washer

2 Answers

My washer machine is making a knocking sound

When the washer is in spin cycle, it makes a loud knocking sound like its going to start hopping across the floor. I turn it off then turn it back on and it still does it. Need help asap.

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  • Shivd Mar 01, 2009

    i have the same problem but do you know the name of the rubber part?

  • Anonymous Mar 16, 2014

    it is a wooden floor and been told needs strengthening because the machines are now lighter?? as more plastic in them?

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2 Answers

Therer is a ribber gromet at the bottom of the drum , this gromet wears out , we had ours replaced with anewer version and is fine now

Posted on Jan 21, 2007

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Try balancing the clothes evenly,if that not the problem,the balancing ring at the very top is either broken or a snap ring or rings are off.

Posted on Jan 21, 2007

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My washer is making a loud nosie when agitation starts


That is a normal sound when the transmission shifts from the last spin cycle to go into the agitate cycle. It should make a loud click sound that does not last longer than a second. There is nothing wrong with your washing machine.

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Why is my washer making loud knocking sounds?


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if its a whirlpool top loading washer, sounds like a bad motor coupling.( the machines equivilent to a belt.)

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