The screen on my RCA Opal M4204 went completely black. It will still play the music that was installed on it, but the screen will not come back. Do you think I should just get a new one, or try to get it fixed?
Go to "http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=2559"
To update the firmware of the M42xx mp3 player click here
and download the firmware. start the firmware and when it is runnin
plug the M42xx in at the same time holding down the PLAY BUTTON
(center) until a white screen with a small computer with a line going
to your M42xx is displayed and then release the PLAY button. You can
then click on start and the firmware update will complete,,, DO NOT
DISCONNECT DURING THIS UPDATE... it may take 2 times to complete this
but it will work.... YEA!!!! WORKS with 2, 4 or 8 GB Models.....
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i have the same damn problem. On the menu screen, i don't see any words, letters and ect. I only see the icons. When I try playing the music on my opal m4208-GR, It only shows a black screen. So i don't know what too do. I tried reformatting and the firmware update. Im guessing you have too kill the battery for the whole day. Try playing the mp3 all day until the battery drains out. Hopefully it can regain memory after that.
Log onto the RCA website and download the RCA SMV Video Converter. The Opal only plays videos that are in one specific format. This converter will put your videos into that exact format (see Resources below).
Install the RCA SMV Video Converter once you have downloaded the software.
Open the RCA SMV Video Converter software to begin putting videos onto your RCA Opal. Connect the RCA Opal to your computer using the USB chord that came with the device.
Wait until the RCA SMV Video Converter software reads that the device has been connected. You will know this when the bottom of the software screen reads “Player Detected: Opal 1GB 2GB.” Select the “Browse” option to find any videos that are on your computer which you wish to add to the RCA Opal. Click the box next to “Transfer output files to OPAL 1GB 2GB after conversion is complete” after you have selected all of the videos which you wish to convert. This will automatically add the videos to your RCA Opal after they have been converted.
Click the “Convert” box after you have selected all of the videos. The videos will automatically begin to convert to the correct format. Once they have been converted, your videos will automatically upload to your RCA Opal.
one plug your mp3 player into the usb device of your pc two hold down the power for 10 seconds on your rca player three Go to the RCA website download the latest firmware for your product. Install the firmware while the rca player is still plugged in. It should work just like new after that.
On the back of the the mp3 player is a reset switch. Hold that down about 15 seconds. If that does not work go to the RCA website. Download the latest firmware. Plug mp3 player into pc. Install the new firmware. Keep it plug to computer for about 1 hour to charge the battery a little.