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Can't install printer software on computer. First cd will not load but second one will. I have a hp pavilion with windows vista. This printer worked on my old computer fine which was windows xp. What could problem be?

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  • guitarman2 Dec 28, 2008

    I went on the web you suggested and the model of my printer wasn't listed. Thanks again guitarman2

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  • 4,338 Answers

Probably a bad cd
Go to
http://www.hp.com/#Support

and type in your printer model #. Then on the next page select the drivers for Vista. Download and install the driver/software.
copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 30, 2008

  • JDTec
    JDTec Dec 28, 2008

    What is the model of your printer?

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