Question about Kenmore 18.3 cu. ft. Top Freezer Refrigerator w/Through-the-Door Water Dispenser

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Need to remove panel in front of evaporator fan

I have a kenmore (freezer on top) refrigerator. The small sheet of insulation between the evaporator fan and the freezer compartment has come loose. The fan is hitting the insulation. How do I remove the panel in front of the fan to allow me to get access to the insulation? It appears I need to access it from inside the freezer but I can not figure out how to get the panel out.

Any help would be appreciated.

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  • Kenmore Master
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There should be screws in the top and bottom of the freezer compartmant. after emovinghte screws it should tip out alolowin gyou access to the screwsfrom behind the panel

Posted on Nov 30, 2008

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Kenmore refrigerator model # 596.75522400 bottom frizer. Frizer works ok but refrigeratot does no get cold.


If the freezer is cold, it is probably the evaporator fan motor or the damper. The damper is the easiest to check.

Inside the refrigerator compartment, top, center, back is a small plastic grill that snaps out of a larger plastic housing. Tug gently from the bottom edge. You should see a small damper door. If it is closed, push it open. If you feel a flow of air, the fan motor is good and the problem probably has something to do with the damper not opening. If you do not feel the flow of air, it is probably the evaporator fan motor.

If it is likely the damper, you can prop it open to get the refrigerator compartment cold again until you can solve the damper problem. I have not had to solve this problem yet, so good luck.

I've had problems with evaporator motors in every Kenmore appliance I've owned. So, it is probably the evaporator fan motor. The motor is just above the evaporator coils inside the freezer compartment.
Lift out the baskets and lift off the drawer front. Remove the drawer slide mechanism buy depressing a single plastic clip on each side as you pull the slide forward.

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4 Answers

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I had the same ER DH error code, and my refrigerator began to warm up. I replaced the defrost thermostat assembly part # 6615JB2005H which is located inside the freezer, on the right side behind the white plastic panel. I accessed it by removing the freezer door, all components inside the freezer, and the tracks mounted on the sides of the freezer. Be careful when removing the white panel because a fan is mounted to the left side of the white panel and plugs into the back left side of the freezer compartment.
Found the green technical data sheets under the refrigerator in a small plastic bag near the front.

Aug 30, 2008 | Kenmore Elite 22.4 cu. ft. Bottom Freezer...

1 Answer

Kenmore Fridge 596.76509500


KentC, This was my post on a model like yours.  Read thru this and let me know what you find.   If the ice/frost buildup is fairly thick and only on the back freezer panel then you have a defrost problem. Most likely the defrost thermostat is bad. It would be hard to explain how to test this in writing but there is a tech sheet underneath the fridge behind the grill on the r/f. It is in plastic which is stuck to the fridge. This tech sheet will tell you how to put it into diagnostic mode. First take the back panel of the freezer off (may need to get frost off first). Should be four 1/4" screws in each corner of the panel to remove. Will need to remove racks, door (should just lift off), and ice maker first. Remove vent in center of freezer panel by pushing up little tab in the center of the vent and using a screw driver to pop it loose on each side of the vent. Then remove thermistor cover on right hand side of panel. Remove (by pushing thru) ice maker plug. Once the panel is off put the fridge into defrost by the instructions on the tech sheet. If it goes into defrost (heater will get hot) then the main control board is bad. If not shut the doors to reset, defrost evaporator with a hair dryer and remove the defrost thermostat. It is a little metal round piece with two wires coming out of it and just clips onto the evaporator. Cut the two wires coming out of the thermostat, strip them back and splice them together. Now put it into defrost again. If the heater comes on then you know the thermostat is bad. Diagnostics mode can also test all functions i.e. condensor motor, compressor, evaporator fan, and thermistors. With all of that said, if it isn't a thick frost buildup the evaporator fan motor may be bad which is the most common repair on this model. It sits just behind the vent in the center of the freezer panel. Let me know what you find.

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1 Answer

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ER FF is "Error Freezer Fan." Once the evaporator fan stops turning for more than 115 seconds, this error message2.gif will be displayed. This fridge2.gif is poorly designed and is not designed with air gaps or enough air gaps to allow air behind the back panel of the freezer2.gif where the fans and condenser coils are located thus causing ice to build up around the fan and it's ability to spin. The evaporator fan helps circulate the cold air generated by the condenser coils.

The fix is (1) defrost your refrigerator2.gif which means you'll loose all your food if you don't have another unit to keep the food in until it's done defrosting or (2) to dismantle the entire freezer by removing all the trays and railing so that you can pull the back panel far enough to get the front end of a hair dryer over the top lip of the panel to melt the ice. My unit had ice build at the top right and left corners behind the panel. I opted for the latter and didn't have to throw any food away.

Good luck

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1 Answer

Top refrigerator section will not cool


Check the evaporator fan , freezer must have a fan to avoid ice formation, if evaporator does not work, thermic sensor jams up and freezer stop working. The fan is located behind the panel in the freezer.

Check the back of your freezer, If there is frost or ice, then the unit is not defrosting.
This is often caused by problems with evaporator system.
Sometimes you also need to check the defrost timer, located at the top of the FFC on the Top freezer.
Check also the defrost thermostat, which is on the evaporator inside the freezer.
If it isnt defrosting, change both.

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1 Answer

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Yes if you dont hear the evap fan wprking remove rear panel in freezer let me know what you see. Is coil iced over? Is fan running? Is the motor warm? Attempt to spin the blade gently to see if the motor is bound. You can oil these.

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5 Answers

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PLEASE DISREGUARD GUEST FIXYA SOLUTION,FREEZER PROBLEM PROCEDURE IF NOT DEGITAL,FIRST CHECK IF ICE ON BACK FREEZER WALL. STEPS-FIND DEFROST TIMER,BOTTOM FRONT ,BOTTOM BACK, INSIDE FRIG.ON CONSOLE,LISTEN TO SEE IF FAN IS RUNNING IF SO TURN THE DEFROST TIMER CLOCKWISE TILL YOU HEAR A CLICK SEE IF FAN TURNED OFF IF SO YOUR FREEZER IS IN DEFROST,FREEZER WILL COME OUT OF DEFROST IN 20-30 MINUTES IF IT DOES AND THE FAN COMES ON YOU HAVE ELIMINATED DEFROST TIMER&FAN,NEXT REMOVE BACK PANEL TO FREEZER IF THERE IS ICE FORMING REMOVE BOTH LEADS TO HEAT AND CHECK WITH VOLT METER ON OMES,IF YOU GET ANY READING THE HEATER IS GOOD,IF NO READING REPLACE HEATER AND CLIPON TEMINATOR,IF HEATER IS GOOD DEFROST COILS WITH HAIR DRYER TOP TO BOTTOM AND THIS WILL ALSO CLEAR THE DRAIN,IF EVERYTHING CHECK OUT GOOD DEFROST TIMER ,FAN ,HEATER, DRAIN, YOU NEED ONLY TO REPLACE THE LITTLE ROUND CLIP ON TERMANATOR,LET ME KNOW-MIKE

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1 Answer

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1. remove everything from freezer. 2. unplug freezer. 3. remove screws from back of freezer wall. 4.remove evaporator fan. (you will see it at the top of the freezer wall) 5.install new one.

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