Black Text Box Appears On TV (Food Network and Fox Channels)
I have a KV 40XBR800 and subscribe to Comcast.
Periodically I get a large black text box in the middle of the screen with gibberish text when I watch:
- the Food Network (most of the time and it doesn't disappear)
- Fox Network (sometimes and it will disappear after a few minutes)
The text gibberish may be some kind of signal info. The black text boxes do not appear on any other TVs in the house.
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go into your menu and find closed caption, someone has accidently set the closed caption mode to text, when the on screen display of channel or volume goes away the box appears. turn off the closed caption feature or switch it to something other than "text" mode, and your box will go away.
I programmed my PHILIPS Universal with code 0115 then the subtitle (CC) button worked no problem.I am sure any Universal remote with the subtitle button that u can program will work. My Comcast Remote would not work.Did This Help ?
Check your closed-caption settings and make sure you have captioning turned off. You probably have it set for "text" mode now, and this causes the black box on some channels and programs. The TV is clearing the area where the text would be displayed, but there's no text. Most TV remotes have a single button to access caption settings, and it's easy to change the settings without knowing it. Then you're stuck with the mysterious black box.
Check your closed-caption settings. You will probably find that you have captioning on and set for "text" mode. Turn it off and the problem should go away.
What's happening is that with text mode on, the set clears an area (the black box) for text to be displayed, but there's no text. On channels or programs where captions aren't being broadcast, you don't have this problem. Most TV remotes have a button for quick access to caption settings, so it's easy to get this turned on without knowing it. Then you're suddenly facing the black box.
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Note that the large black box goes away when pushing buttons on the tv (ex: the black box will disappear to show the volume setting when changing the volume on the tv but it will cover the picture and the menu display of the dtv box).
This is caused by the closed caption setting of the television set NOT the captioning of the converter box. To fix this you must open your television's menu, find the ccd/closed caption option, and turn it off. This is a frustrating problem as when most people are told to shut off the captioning they try to do so at the box.
Normal dtv box captioning will appear as a small text box at the bottom of the screen as you would expect - not as a giant black rectangle that covers most of the screen. If you do want to shut this off too you will find that you can't do it through the usual menu options (the menu will only allow changes to font, color etc.) - there should be a ccd button on the remote that when pushed will scroll through ccd-1, ccd-2,... off.
The black box is a text box for closed captioning. Some stations send the signal which turns on the box while not actually broadcasting any text. Go into your setup menu and turn off closed captioning, or at least change it to a different mode. The easiest option is to restore factory presets.