HP Photosmart Premium C309A  All-In-One Printer Logo
Anonymous Posted on Jun 08, 2012

HELP ! My HP C309a photosmart 3in 1 printer

I had a photo paper jam & when trying to fix this problem I removed the ink cartriges & reinstalled them only to find the printer said problem with the inks. I tried everything to fix but now it says turn off & turn on the printer error code : Oxc19a0040 Can anyone tell me what to do please as it keeps coming up with this code & won't work. Cheers, Rob

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Master 287 Answers
  • Posted on Jun 08, 2012
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Mar 02, 2011
Answers
287
Questions
1
Helped
209827
Points
1267

Hello and Welcome!

The error
Oxc19a0040 is mostly occurred in HP printers
To solve the error code
Oxc19a0040,Follow the given steps


  • Reset the printer without turning off the printer, disconnect the USB cable from the rear of the printer
  • Remove the cartridges from the printer
  • Wait for the 'Insert Cartridges' message to display on the control panel
  • Disconnect the power from the back of the printer
  • Now wait 60 seconds
  • Now reconnect the power If the product does not automatically turn on, press the Power button
  • Reinsert the cartridges, and then close any open doors on the printer.
  • If you receive a prompt to print a calibration page.Print it
  • Reconnect the USB cable to the port of the printer & then try printing again
Error will automatically remove.

Thank you for using FixYa!

5 Related Answers

efs_perpends

efs_perpends

  • 1997 Answers
  • Posted on Apr 02, 2009

SOURCE: With HP Photosmart D7260 Printer, I get

Perhaps you are loading too much paper into the tray. Please try to work through the steps in this troubleshooter and see if it has any effect. If not, please report back with the results and someone will be happy to assist you.
HP OOPaper


I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread. If I've managed to answer your question or solve a problem, please take a moment to kindly rate this post....thanks!



Ad

Ben Johnson

  • 686 Answers
  • Posted on Jul 21, 2009

SOURCE: Paper jam message

Does this help?

pineworks

Clive

  • 4362 Answers
  • Posted on Feb 13, 2010

SOURCE: HP photo printer D7360 error message

Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608

All The Best: Pineworks

Anonymous

  • 53 Answers
  • Posted on May 06, 2010

SOURCE: I have an error message on my HP Photosmart

Unplug the USB cable from theback of the printer if it is connected. Now take out the power cord.
Now Reset the printer:-

To reset it.
Connect the printer power cord to the Wall Outlet or Wall Jack.
Make sure it is not connected to the Serge Protector or power strip.

Partial reset :-

Now on the printer itself. --> Press and hold the
# and 3 button at the same time. Now take out the Power cable from the back of the printer and wait for 20 sec. Now put the power cable back in the printer. Now release the two buttons. ( Note :- remember you need to hold down the # and 3 button the hold time )

(On the printer screen it should say Part nvm reset.)

Now try to turn on the printer and check if it shows the Ink system failure - 0xc19a0027 option. If it works Perfect. If not then do this :-

Semi-Full Reset:-

Open the front door and take out all the cartridges from the printer. Now close the door.

Now on the printer itself. --> Press and hold the
# and 6 button at the same time. Now take out the Power cable from the back of the printer and wait for 20 sec. Now put the power cable back in the printer. Now release the two buttons. ( Note :- remember you need to hold down the # and 6 button the hold time )

( On the printer screen it should say Semi-Full rest )

The printer might shut down automatically or may be it won't. At this point Put the cartridges back into the printer and then turn on the printer if it was shut down.
or If the printer is on turn it off and then switch it back on.

The problem should be resolved up till now.

If still the problem Exist Call HP as the product has gone bad. The printer will be replaced if it is still in warranty. Remember the printer HP replaces is always a refurbished printer.

HP :- 1-800-474-6836 ( Tech Support )

Anonymous

  • 4323 Answers
  • Posted on Jun 22, 2010

SOURCE: Try to print but: get General Printer error 0x61000f6 beware spam number 1*800*532*4187

Hi

This error comes due to carriage jam. Turn off the printer and unplug it from wall socket. Now, remove the cartridges and check for any dried up ink residue on cartridges on inside the carriage. Clean the cartridges contacts and carriage using a Q-tip dipped i alcohol. Let the carriage and cartridges dry before you plug in the printer.
Install the cartridges and check. If it still shows error then unplug the power cord coming to the printer without switching it off. Now, remove the rear door of the printer and check for any paper jams over there, remove if any. Wit for at least 15 seconds and plug in the power cord. Now check whether it is working.

Daniel Scott

Testimonial: "Thank you very much for the information. very helpful. I am sure this information will help other people as well. Thanks again. "

Ad

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1helpful
1answer

HP C309a Photo Smart Premium how to reset ink level

I don't think so its resets though printer, now a days counter re setter devices are available, using the device you can resets the counter of cartridge memory..
1helpful
1answer

I have a hp photosmart premium wireless printer C309a series. it will print in black ink on normal white paper but when i use my letterhead paper, it wont print black ink at all

check your printer settings for paper quality, maybe your headed paper is of better quality and therefore thicker? and may be confusing the printer in some way.
0helpful
1answer

Why do u need 2x black cartriges for HP Photosmart Printer?

This printer has one Photo Black Cartridge for printing photos and Black Cartridge for regular printing of documents.
0helpful
1answer

I recently bought an HP Photosmart 325 on eBay and my prints are very green"ish". The ink level is 66% and the print setting is on "Best". I am using the HP photo paper and have done the clean and align...

the reason for the green is that your red cartrige is not working to its full extent this could be one of two things. 1 your red is empty 2 the filter on the red is jammed. your best solution is to buy another set of inks and youl find it works fine.
2helpful
1answer

Printer won't scan or fax as it says it has a paper jam.... but i can't see any paper in the machine! My HP Photosmart Premium all-in-one 309 printer also seems to use heaps of ink! please help

check the bottom pickup rollers. if they have no texture across the surface then they need replacing. (paper not being lifted = false "paper jam" error.
0helpful
1answer
0helpful
1answer

My hp photosmart c4180 wont turn back on after removing ink cartr

the power cord might be faulty.See if the adapter is warming up or nor after connecting it to a power source for at least 20 mins.If it is not warming thencontach HP at 1-800-hpinvent.they replace it for free or a nominal charge.
Not finding what you are looking for?

460 views

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Cindy Wells

Level 3 Expert

6688 Answers

k24674

Level 3 Expert

8093 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...