Question about Maytag Neptune MAH9700 Front Load Washer

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Maytag Neptune error words "suds" and "nd". what does that mean, how do i fix it

When washing a large load of towels sude came up on the screen. then when i tried to do just a rinse cycle to rinse the soap out, another error that said nd came up, whats wrong with it!!!!

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Re: Maytag Neptune error words "suds" and "nd". what does...

If the suds error starts happening suddenly even though you used the same HE detergent and amount that you always have in the past, you probably don't have a excessive sudsing problem, caused by the soap. The most common problem relates to the pump. Some foreign item blocking the inlet of the pump. Foreign objects can make their way down to the pump and either clog the entrance or enter and damage the pump impeller. It is rare for the drain hose to plug up. To diag the problem you have to take off the rear panel,two screws, and the pump is right there. Always unplug the power first.The pump is held down by 3 bolts, 12mm head. Unplug the electrical connector from the pump. Take the squeeze clamps off the hoses at the pump. Have a towell incase of water still in hose. Remove the pump and inspect the pump looking in the inlet pipe you can see the impeller. Look for foreign objects in the pump. A quarter will fit perfectly in the inlet pipe and block the hole almost entirely. I found one in mine. Make sure the impeller is not damaged. Run faucet water in the inlet pipe of the pump, it should freely pore out the exit pipe of the pump. There is a check valve in the exit pipe so you cannot see in there. Take the drain hose outside and run water thru it with the garden hose. Also look in the big rubber pipe the connects to the pump inlet for something stuck in there. That pipe is fat to allow a lot of water to pass out of the drum but it is still possible for something like a tooth pick to start a dam catching other stuff. Reassamble everything carefully, don't forget to plug back in the electrical connector at the pump. Add a small load of clothes and give it a try. This is a simple check and requires a small amount of mechanical ability, so if you don't feel comfortable doing this procedure then call a maytag repairman.

Posted on Nov 22, 2009

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Re: Maytag Neptune error words "suds" and "nd". what does... have a suds lock. Towels will hold a lot more soap than other laundry. The nd means no drain. The pump had a suds lock. Unplug the machine for a minute. Plug it back in and run a cycle on hot to get rid of the excess soap. back.

Posted on Jan 21, 2007

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Re: Maytag Neptune error words "suds" and "nd". what does...

Replace the pump or it has a blockage from the filter tray beneath or the main tube from the drum of the machine.

Posted on Nov 23, 2014

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Re: Maytag Neptune error words "suds" and "nd". what does...

My maytag neptune mah8700a keeps flashing an error sign of E3 what does this mean?

Posted on May 18, 2010

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Re: Maytag Neptune error words "suds" and "nd". what does...

We have this problem as well. I'm calling LG tomorrow to ask for free replacement parts.

But for today, here's a temporary partial solution I want to share....We went to Publix Supermarket here in Florida, and purchased two GE Energy Smart 40 Instant-On Mini flurescent light bulbs. They fit perfectly in the regular appliance bulb slots and they don't get hot at all!

If you decide to try this, make sure you get the Instant-On bulbs. They have regular 40 watt equivalent bulbs that look a lot like them, but they are bigger and not Instant-On. The GE part number for the bulb we purchased is 72465. The total cost with tax was less than $10 including tax for both bulbs.

At least I won't lie in bed tonight wondering if my food is spoiling or if my fridge will burst into flames as I open the door for coffee creamer in the morning!

Hope this helps someone in the interim as they try to get the problem fixed. :)

Good luck all!!!

Posted on Apr 05, 2010

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Re: Maytag Neptune error words "suds" and "nd". what does...

Run a cycle with hot water and bleach. This will kill any mold. Also leave the washer door and soap dispenser open to dry out. Water remains in the soap dispenser after washing.

Posted on Mar 29, 2012

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2 Answers

If you get the FL how do you get the door to open??

  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

Dec 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

During the wash cycle the word "suds" began to flash on screen

you need to cut down on the amount of soap you are adding per wash,run an empty wash to purge any residual soap from the tub,then use less soap there after

Jul 28, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

What does the nd Error Code mean on a Maytag Neptune frontloader??

ND== No Drain.
You likely need the drain pump cleaned. Unplug and pull the washer out. Remove cover in back. The pump is attached to the washer's floor. Pinch off the hose from tub to pump. There's going to be some water left in the pump and drain hose, so get a large towel ready. Remove screws attaching black piece (motor) to white piece (housing), pull out motor and clean the housing and motor impeller. Wear gloves, as it's always a nasty stuff what comes out. ;) Reverse steps to assemble the pump back together. If you don't hear pump running after completing all the cleaning, you may need to check the wiring and/or replace main control board located inside the console. If the pump seems to be running but no water is being drained - replace pump. for Maytag MAH5500B the part number is 25001052.

Good luck!
First Choice Appliance

Jun 29, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

I keep getting the error code nd on my Maytag neptune whats this mean?

Error ND means that there is a drain problem.

Either there is debris inside drain pump hose, or the pump itself is faulty.

The problem is fixed accessing the drain pump hose to check for a blockage.

Keep a container ready to collect water when you undo pump hose.

Parts and diagrams available here.

Nov 14, 2009 | Maytag Neptune MAH9700 Front Load Washer

1 Answer

Start the wash . Lets say quick wash . error nd

HiYa ngateley

"nd" refers to a No Drain issue . check for restriction in pump assy, restricted drain hose loose wire at pump, bad pump.

please leave a solved rating before you sign off.

Mar 24, 2009 | Maytag Neptune FAV6800AW Top Load Washer

1 Answer

SUDS error on Neptune washer

It means that there is too much soap in the machine most of the time. Give it time for the suds to go down then try to run it through again. Try using a little less soap later on. Front loaders need less soap than top loaders.

Nov 18, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Washer does not drain

ND error means no drain. When this happens it is usually a problem with the drain pump assembly, located under the bottom panel, inside the machine.

check the drain hose and the drain lines, ensure they are not obstructed. Probably the drain pump need replacement.

Oct 12, 2008 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Washer wont rinse

we had the same problem with ours....nd means not draining and that means that there is something, probably coins stuck in your drain hose. pull the drain hose out and check it for change and make sure something isn't stuck.

Jul 21, 2008 | Maytag Neptune MAH9700 Front Load Washer

6 Answers

Error code SD

I work for an appliance company in the service department, and what this really means is that you could have a suds build up in your machine, or that you used too much soap on this particular cycle. If starting over does not work, you can buy a product called washer magic at almost any store and it will clean your machine out. Also, running vinegar through the machine will make any suds dissapate.

Nov 14, 2007 | Maytag Neptune MAH6700A Front Load Washer

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