Question about Maytag Neptune MAH9700 Front Load Washer
When washing a large load of towels sude came up on the screen. then when i tried to do just a rinse cycle to rinse the soap out, another error that said nd came up, whats wrong with it!!!!
If the suds error starts happening suddenly even though you used the same HE detergent and amount that you always have in the past, you probably don't have a excessive sudsing problem, caused by the soap. The most common problem relates to the pump. Some foreign item blocking the inlet of the pump. Foreign objects can make their way down to the pump and either clog the entrance or enter and damage the pump impeller. It is rare for the drain hose to plug up. To diag the problem you have to take off the rear panel,two screws, and the pump is right there. Always unplug the power first.The pump is held down by 3 bolts, 12mm head. Unplug the electrical connector from the pump. Take the squeeze clamps off the hoses at the pump. Have a towell incase of water still in hose. Remove the pump and inspect the pump looking in the inlet pipe you can see the impeller. Look for foreign objects in the pump. A quarter will fit perfectly in the inlet pipe and block the hole almost entirely. I found one in mine. Make sure the impeller is not damaged. Run faucet water in the inlet pipe of the pump, it should freely pore out the exit pipe of the pump. There is a check valve in the exit pipe so you cannot see in there. Take the drain hose outside and run water thru it with the garden hose. Also look in the big rubber pipe the connects to the pump inlet for something stuck in there. That pipe is fat to allow a lot of water to pass out of the drum but it is still possible for something like a tooth pick to start a dam catching other stuff. Reassamble everything carefully, don't forget to plug back in the electrical connector at the pump. Add a small load of clothes and give it a try. This is a simple check and requires a small amount of mechanical ability, so if you don't feel comfortable doing this procedure then call a maytag repairman.
Posted on Nov 22, 2009
Rebecca...you have a suds lock. Towels will hold a lot more soap than other laundry. The nd means no drain. The pump had a suds lock. Unplug the machine for a minute. Plug it back in and run a cycle on hot to get rid of the excess soap. Catriver..post back.
Posted on Jan 21, 2007
Replace the pump or it has a blockage from the filter tray beneath or the main tube from the drum of the machine.
Posted on Nov 23, 2014
My maytag neptune mah8700a keeps flashing an error sign of E3 what does this mean?
Posted on May 18, 2010
We have this problem as well. I'm calling LG tomorrow to ask for free replacement parts.
But for today, here's a temporary partial solution I want to share....We went to Publix Supermarket here in Florida, and purchased two GE Energy Smart 40 Instant-On Mini flurescent light bulbs. They fit perfectly in the regular appliance bulb slots and they don't get hot at all!
If you decide to try this, make sure you get the Instant-On bulbs. They have regular 40 watt equivalent bulbs that look a lot like them, but they are bigger and not Instant-On. The GE part number for the bulb we purchased is 72465. The total cost with tax was less than $10 including tax for both bulbs.
At least I won't lie in bed tonight wondering if my food is spoiling or if my fridge will burst into flames as I open the door for coffee creamer in the morning!
Hope this helps someone in the interim as they try to get the problem fixed. :)
Good luck all!!!
Posted on Apr 05, 2010
Run a cycle with hot water and bleach. This will kill any mold. Also leave the washer door and soap dispenser open to dry out. Water remains in the soap dispenser after washing.
Posted on Mar 29, 2012
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Posted on Jan 02, 2017
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