It sounds like the drive mechanism in the DVD drive has either broken or the drive gear is out of sync with the drive bar. Can you open the drive by inserting a paper-clip into the hole in front of the drive? If you can, look under the tray and you will see the drive bar, a piece of straight plastic with teeth on one side. This connects to the drive gear, which pushes the tray in and pulls it in when the button is pressed on the front of the drive.
Pull the tray in and out a few times and see if it re-engages. If it does not, you cannot open the drive to correct this so you will have to replace the drive.
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Re: pc dvd tray don't open
The cd you out in it may be un-readable. If it does it on many cds, then your drive is bad. If I could be of further assistance, let me know. If this helps or solves the issue, please rate it. Thanks, Joe
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1.The DVD Drive makes two-three times noise than stop spin the media CD or DVD. -Bad DVDRW Drive. 2 The drive does spin CD-DVD but doesn't load. -. Bad NDMi PCB VEP79180 or VJB79180 3. Drive spinning but don't load CD or DVD More chance Bad Drive or Problem with drive PCB. Open top Cover of drive, open tray, close tray. If laser flashed but doesn't play CD-DVD more chance bad drive PCB Check: avsystemparts.com
OK I fixed it. One of the CD's had gotten stuck between trays in the loader. I pulled out a few CD's by forcing open the trays gently. However even after removing as many cd's as possible one was still stuck. 1. Remove screws holding cover plate on in back and sides. 2. Remove cover. 3. Lift face plate latches and lift over top of unit. Remove serial cables from connectors on board. Take face plate and place aside. Remove screws from back of CD tray unit and bend back metal tab with flathead screwdriver. Lift CD unit up on one side so you can get your fingers up inside underneath and push stuck cd towards tray openings. You can gently force top few trays out. You may need to shake unit so that stuck cd reaches open end. Pull out CD. 4. Replace faceplate and connect serial cables. Plug in power cord, power on unit and make sure trays will eject normally. 5. Put it all back together!
There are three things you can do that will eventually give you a working solution. Depending on the level of problem. Start with 1 progress to 3 until it works.
1. Use a cleaning disc. (one that use an alcohol based liquid)
2. If the cleaning disc does not solve it, you can use an ear bud, with some iso-propyl alcohol to clean the DVD lens on the drive directly. (you have to open the player and the drive)
3. The guaranteed working solution is to replace the DVD drive inside the player. This is quite a simple process, as most players use a standard IDE DVD-ROM or DVD writer.
You simply remove the face plate, (apply power to the drive, and press eject first) the tray will open. Unclip the tray face, and then with the tray open you can unclip the plastic face plate too.
Remove the old drive, and fit the new drive by reversing the removal procedure.
Once everything is assembled you should be able to watch DVD's again. If you can't find a cheap DVD drive locally, try ebay.
I have done this on over 50 players for my clients in the past. I use LG DVD roms and DVD writers for the DVD recorders, irrespective of brand.
Let me know how it goes.
Check first to make sure there are not Two (2) disks in the tray. The disk may not be seated completely in the tray. The disk may be upside down. Try a different disk. If it plays properly, the disk in question is probably bad
Turn off the computer and then use the paper clip to open the DVD tray.
If this doesn't work, then something is jaming and stopping the tray from opening. In this case, remove the DVD drive and dismantle the drive (ie. remove the metal cover to reveal the internal components and remove the CD ot DVD disc.
If nothing works the the DVD drive is faulty and needs to be replaced, these drives are not expensive.
1) The tray is not completely in the loaded position and the "clamper" is rubbing. Replace the loading belt and the loading sequence will complete and the noise should stop.
2) The "CD table" that is part of the spindle motor assembly has slipped a bit. This will make the CD/DVD ride too low and strike the lower tray support. This will require that the table be "re-aligned" to the proper height which may not be possible on your model without special measurement equipment. The height is critical to proper operation of the unit.
Try replacing the load belt first and report your results.