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Iam unable to get into h p director - HP Office Equipment & Supplies

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Posted on Nov 29, 2008

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Posted on Jan 02, 2017

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H P Director not working


hi yesjay,

I've seen this exact same problem before. What I deduced from that experience is that the Readiris software takes over the redirector function of the HP Director service. The only way we got the HP Director to function again was to:

1.) Uninstall Readiris
2.) Uninstall the HP printer
3.) Reinstall the HP printer without installing Readiris

This resulted in the HP director service working properly again, but with the user unable to use the character recognition functionality provided by Readiris.

Hope this information helps to clarify your current situation and thanks for using the FixYa service
Kind regards

Feb 15, 2008 | HP OfficeJet V40 All-In-One InkJet Printer

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