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->Click the Settings tab. ->Click on Paper Size. A list of paper sizes will appear. ->Select the size you want. ->If none of the selections are suitable, select Custom. A box will appear inviting you to set your own measurements. Enter the width and length that you want. ->Click OK.
On the custom page box, you must first enter a unique name for the custom size that you want to set up. eg. Invites. Once you enter the name the "save" button will be highlighted. Save the name, then fill in the custom sizes and click OK.
Your new custom size will be under Properties/Features/Size/More
This is common with these printers. When you go to print and the kodak dialog print box comes up you need to change the paper size manually for the printer. The printer does not always take the correct paper size from the program you are printing in if it is a custom document.
another word of advice. USE THE TEST SHEET FIRST. This printer does nto correctly print invitations you need to offset the items about 1 inch to the right or so. Test before you print the real things.
You need the driver setings on your pc, select the correct paper type or media type then select the size if this size is not available you can create a custome paper size one the driver but you must take into consideration on how thick is your paper you can set the media thicker setting all this option is available on the printing preference (windows) or print settings (mac).
There is a workaround for this problem by tricking the printer.
The paper sensor, on my printer model hp4500 seems to only sense the paper at the beggining of the print job.
What I did to trick the printer to print on odd size paper is slide the paper adjuster to 8.5 and put a regular white sheet in. Then put your odd size paper under it. When you print your document set the number of copies to 2 and print.
The printer is going to sense that the paper is correct, and start the job.
Here is the tricky part... once the first 8.5x11 sheet is almost all the way through quickly slide the paper adjuster over to match the size of your odd width paper. The printer should pick up the odd paper and print the second copy. Fool you printa! You should be able to do batches of odd paper size under the first 8.5X11.
I hope this helps.
I had this problem on the 6300 and was able to fix it by doing the following:
After selecting print, select preferences.
Select the Features tab.
Under Resizing Options, select "Custom" from the drop down menu.
Put in the custom dimensions of the paper on which you are printing.
Save it under a new name (e.g., "Invitation")
When it is time to print,
Select "More" from the drop down tab under Resizing Options.
At the bottom of the list of those options, you will see your custom sized saved.
Select it, and happy printing.
I have an hp photosmart c4480 and was having the same problem printing wedding invitations. Same size 5.5"x8.5'. Im not sure if this will work on your printer, but this is what I had to do.
Click on Print, then Properties, then features. About half way down there is a drop down box under sizing options. Click on custom Create a name, and put your width and height in. Click Save and then OK Completely X out of the print options. Then Click File, print, properties,features, click the drop down box under sizing options. Click more and scroll to the bottom and it should be there.
If your options are different then mine, I'm sorry for wasting your time.