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With 4 terminals, it sounds like a double grill element. But it could also be a single grill element with a second oven element. If the spade connecters are loose they need to be tightened first. Get a pair of pliers and gently squeeze the terminals until the gap reduces so when it slides on it will be tight. Do you know what wires go where? If so reconnect them. If you don't do the following; As you look at the element terminals they should run horizontally. Look at the element inside the grill compartment. From left to right, the no. 1 and no. 4 terminals should be the same element and the no. 2 and no. 3 terminals should be the other element. If this is correct put the 2 neutral wires, in any order, on terminals 1 and 2 and the active terminals on 3 and 4. This should work. You just have to check the correct element comes on when you operate the grill/oven controls.
Smoke coming from the oven is not normal. Ensure that the smoke is not vapour coming from the food inside the oven.
If there is vapour coming from the hinge area, then ensure that door and hinges are installed properly.
If you get smoke from the oven, try cleaning the oven cavity, follow the instructions on manual to clean the oven.
If after cleaning the oven, there is still smoke coming from the bottom side, then call Smeg and have the oven replaced. There is one or two years warranty on the appliance. Smeg support and service phone number is listed in the oven manual.
Use a flashlight and look into the hole from where you normally feel hot airflow. Locate the hook holding the door on the left side. Using a thin screwdriver or a knife gently push the hook to the left. Voila! The door is open and functions are back working normally. Also known as Error 4 interlock problem. This will depends on the model of the oven
It sounds like you have either one of the following things that need attention. First, turn off both breakers to the oven and then back on. Next check the wiring from the receptacle to the back of the oven. Next, check your internal fuses. Most ovens have them. Last, check the wiring to the elements and control switches. Somewhere you have a wire burned off the terminals or control switch. That smell you referred to is probably one of the wires that may be burned.
most likely is the element - easiest way to check is with a multimeter
another way but be carefull, is to connect the element direct to mains and see if it heats
to check the thermostat, just link across the terminals