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Acer elock Hello...looking for your solution to the elock problem. I do not have elock management software on my laptop that i have been able to find but somehow the devices are locked. No one has ever set up elock management and no passwords have been set. Can you help me with your solution?

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You don't need to pay acer the 100usd to get the password removed, 
one thing you can try first, is to disable the elock service from 
start -> run -> type in services.msc
look for elock service right click properties startup type disabled and stop the service, on some elocks this is enought to stop it from working. but it debends I can fix this and I have done it many times now..

Posted on Dec 02, 2008

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Create the Acer Empowering Technology password
After user privileges have been confirmed, you will be prompted to create an Acer Empowering Technology password if one does not exist.
The Acer eLock Management utility prompts to create an Acer Empowering Technology password with the window message “ This utility needs to set up a password before using it.” The two buttons at the bottom are “Setup” and “Cancel”. Clicking the “Setup” button leads to the window “ Empowering Technology Password Center” with the button marked “ Create a New Password”. Clicking the button Opens the third window prompting for “New Password”, “Confirm” and “Hint”.
The user interface
Acer eLock Management utilizes a simple graphical user interface to lock and unlock drives, devices and interfaces for which access can be controlled and are listed on the main screen, each with a lock and unlock button. After modifying settings, click the “Apply” button to enable changes. After clicking "Apply" or attempting to close the user interface with altered settings, an “Enter Pass word” dialog will appear. The Acer Empowering Technology password will have to be entered to enable the new settings, or press “Cancel” to abandon the modification.
Entering the password completes the operations and the Device is now locked. Once a device is locked the device will be disabled by Acer eLock Management and the drive icon and letter will not appear in Windows Explorer. The device cannot be accessed unless Acer eLock Management Unlocking password is entered and the Device is Unlocked.
Entering your password
Whenever you attempt to change the status of a drive, device or interface you will be asked for the Acer Empowering Technology password.
If the wrong password is entered, click “Hint:” to get password hint or “Retry” to enter the password again.
Popup messages
When Acer eLock Management is in use, popup messages are displayed in the bottom-right corner of the screen to alert you to the status of drives, devices and interfaces. Acer eLock Management will display a message informing you of drive, device or interface status whenever media is detected or inserted.

  • 1. The password between four and eight alphanumeric Characters has scope for improvement.
  • 2. If password is forgotten , the notebook PC has to be taken to an Acer Customer Service Center.
I hope it helps!!!

Posted on Dec 01, 2008

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