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Kenmore 385.1960180 after removing the belts we have found that it is the drive shaft that appears be be bound up. it is very hard to turn. is there any way to loosen it?thanks for you help.

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Hi Nancy,

If it's been awhile (more than a year or 2) since you had the machine serviced, it may be something as simple as a good, thorough service. There is grease on some of the gears that periodically needs to be cleaned out and replenished to keep things running smoothly. Over time this can dry out and cause the drive shaft to not function properly.

It could also be a gear that is broken (a possibility) or the machine could be out of time (not likely, but also possible).

Unfortunately these are things that are generally not user-serviceable. Hopefully you have a good repair technician in your area that you trust - preferably one that is specifically trained on your machine.

Hope this helps.

Happy stitching,
Kim & Linnette

Posted on Dec 03, 2008

  • Kim Fillmore
    Kim Fillmore Dec 03, 2008

    Hi Nancy,

    Us again - forgot a bit of info.

    If this is an older, non-computer machine, and you can see the gears and determine if any are cracked/broken, you can try oiling the moving parts inside the machine (wherever metal rubs on metal), manually rock the handwheel backwards and forwards and see if that helps loosen things up. Use a little bit of "muscle" but don't force the driveshaft to turn. Just keep rocking it back/forth and add a little bit more oil at a time if you see any improvement.

    DO NOT attempt this if your machine is a computerized model as you can do further damage.

    Sorry I forgot to add this to the previous of those days!



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