Question about HP Pavilion Slimline S7410N Notebook

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Will not power up

Last week we had mouse problem with randome outage, mouse quit working. i am using usb optical mouse. then it stopped working all together. at that point the monitor was just a rolling screen. when i rebooted windows would start up then shortly after i would get rolling screen again. the last time i rebooted using power button on front it will not power up anymore. if i hold power button in what sounds like the harddrive and or cooling fan does run but as soon as i release button it stops. the button does "click" when pushed but no lights come on indicating harddrive power and windows will not boot.
i am guessing it is motherboard not telling P S to power up with the softstart button?
what i have: HP PAVILLION SLIMLINE S7410N
it has worked flawlessly for less then a year. by the time this gets fixed warranty will fix pc

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  • 117 Answers

There is a known issue with the GPU on these boards going out. thats why you have the strange rolling on the screen. i have sent some units in to hp to get new motherboards.

send it in, after that i believe you will at least have 90 days on the repair.

call hp and they will send you a box, you should get it back in 7-10 biz days last i checked.

in some cases on the s3000 series they have added an extended 12 mos to original purchase dat or before 12.31.09 whatever is first.

get it done now before its too late

Good Luck!
Ruben

Posted on Jul 22, 2009

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Posted on Jan 02, 2017

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