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Froze laptop Hi Joed911 we have an xp disc and have loaded it but the keyboard and mouse pad are froze too so we cant click on promts so cant run it, cna i ask you is there anyway of retreiving the data off the hard drive some other way, im not bothered about the laptop as im having a new one at christmas but im desperate to recover my data. we have also taken keypad off to check ribbon still attached and it is so its not that either >???????? any other suggestions plzzzzz

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Yes, the hard drive can be taken out and put into an enclosure. Then you can hook it up to another computer and save the data . Enclosures cost anywhere from 29.99 - 49.99.
I buy them from Cyberguys, great customer service:

http://www.cyberguys.com/templates/SearchProducts.asp?categoryID=834

copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Posted on Nov 29, 2008

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