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If you need to get inside the enclosure to locate a sock; pull the washer away from the wall, expose the back side. With a hex tool or screw driver, remove the screws. Dislodge the back cover and look for the sock. The edges are SHARP, be aware of that fact. As a rule a sock is rarely the problem.
The only chance you have got is to remove the large sump hose from the pump to the bottom of the drum, this will allow you to get your fingers into the bottom of the drum, and hopsfully retrieve the sock.
I had similar issue. Fill tube running from the bottom of detergent tray to the washer drum was plugged.... (by a sock!!!). How did it get there? I'll tell you. You see the drum seal (around the inside of the door) is not a tight seal. You can actually reach up behind it from where it meets the top of the drum. Anyway in my case, a sock made it's way through that seal and outside the drum and into the drum containment vessel. So when the drum spun (to dry the clothes and empty the water) it made a terrible noise. The sock became lodged at the base of the fill tube opening and plugged it thus not allowing any water into the drum. Instead, when filling, the water just flowed out from the bottom of the detergent tray and onto the floor. I hope this helps.
I'm guessing, what with this having been posted nearly a year ago, that this has been resolved, one way or another, but I thought I would post this solution for the benefit of others:
We had this same problem, where water was flowing out from underneath the detergent dispenser. The problem we had was a blockage between the dispenser and the drum, so after taking the console and door-panel off the washer, I removed that black tube from the dispenser to the drum and pulled out the matted-up sock which had somehow made its way there. Good luck!
Plug off the wall, etc. Remove the rear cover. There is a thin tube coming from the control panel area to the base where the water exits, this should not be blocked, remove from top and blow to check, refit. Next clean out your outlet filter, it could be clogged, refit. This tube controls the water level.
Another thing that could be the problem: Try to take the top of the machine off; there are three tubes coming into the dispenser box, these may hv come loose or something. Connect well.
Look at the bottom of the front panel. There on either side is a philips head screw. removing these will release the front panel. the upper part may have spring clips to the top. clearly it is nearly impossible for a sock to get stuck in the pump as the water drains out through all them tiny holes in the drum. look for a broken belt. there should be two of them. the motor is in the left front portion of the washer and is spring loaded to push out from the center.