Question about Kenmore 23612 Progressive PowerMate Bagged Canister Vacuum

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Kenmore Powermate foot pedal doesn't adjust the height anymore

I push on the foot pedal and it doesn't change the height. I opened it up and saw the ''Ratchet catch'' was loose. I connected it back to the ''Indicator, level'', but it still won't adjust the height. I think the ''Ratchet catch'' may be broke because there doesn't seem to be a way to keep the ''Ratchet catch'' connected to the ''Indicator block assembly''.
This is theĀ Kenmore Powermate model# 116.55512500.

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5 Suggested Answers

  • 1 Answer

SOURCE: Kenmore Model 116 PowerMate Jr stopped working

If the roller brush is not spinning freely once you remove it from the Power Mate Jr., then I have discovered the solution! There are end caps at each end of the roller brush. They seem to be permanently attached, but they are not. There is an axle inside the roller that is permanently attached to one of the caps. Take two pairs of pliers, and grab each end cap with a pair of pliers. Then pull hard to take them off. Once they are off, you will find that there is a big glob of hair wrapped around the axle inside. Remove the hair. Then reassemble the brush by putting the end caps back on. Make sure, when you put the caps back, that they are aligned so that they will fit back into the slots on the Power Mate Jr. You have to push hard to get the caps back on, maybe tapping one of them with pliers.

Posted on Mar 28, 2009

crownline248
  • 19 Answers

SOURCE: foot pedal not working

sounda like the rachect teeth inside peddle r worn out probably need to take to shop for repair

Posted on Jul 15, 2009

Pseudothink
  • 1 Answer

SOURCE: Powermate connection flickers

I had the same problem. Sears has replacement parts for mine (Model 11625813506) here: http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=11625813506&pop=flush

Rather than pay $10 for a new cover terminal (which I probably couldn't install myself anyway), $99 for a whole new wand, and possibly $108 for a whole new hose (ridiculous prices, btw), I took a small flat head screwdriver and scraped off the dirt/corrosion on the terminal pins. This didn't resolve my problem, but I noticed the connection between the extension wand and the "Power mate" hose handle was loose. The handle could wiggle/slide about 1/8" when connected to the wand, creating the loose connection. I used the screwdriver to bend the pins down slightly (in the direction away from the wand tube), to compensate for the loose connection. This worked like a charm, fixed the intermittent circuit contact completely, and was very easy to do. I'd highly recommend trying this, before doing anything more complicated.

Posted on Sep 17, 2009

Digglesby
  • 71 Answers

SOURCE: the foot pedal on my Kenmore 116-31912100 stays in

And it probably is. Access the part & replace.

Posted on Nov 19, 2009

  • 1 Answer

SOURCE: Kenmore Powermate power head not working

I've got the same problem. Try checking out the electrical connection where the hose attaches to the canister. The hot male terminal is corroded and the female socket is burned out. Its an unfortunate design flaw that every time you open the vacuum to replace the bag the electrical connection disconnects and reconnects. Not sure if I can find replacement parts for a 10 year old vacuum or if a home-made re-wiring job is in order. Will find out tomorrow.

Posted on May 02, 2011

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How to change height adjustment on kenmore canister power-mate?


My powermate has a little pedal on the bag of the beaterbar housing that you press all the way down with your foot and then release. Each time you press down it changes the height from 'xlo' to 'lo' to 'med' to 'high' and then it starts over again.
See the attached picture
26138980-bhx41vpbxgcw2fhkwng0wody-4-0.jpg

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New carpet has clogged the vacume hose. How do I clear it out


The easiest way I've found is to disconnect the hose at both ends, and GENTLY push a broom handle through it while removing the stuff from the other end. Unhooking it allows you to lay the hose straight. Adjust your head height to where you just hear it hitting the carpet, then raise it one notch. The brush is designed to (and this is a secret the salesmen won't tell you) just touch the top of the carpeting to get it moving so the dirt becomes loose, the suction does the rest. Too low and it just forces the carpet to lay over and traps most of the dirt.

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I have a Sharp vacuum EC-12TXT4 upright and I want to adjust the height for various carpets, how is this done? I have lost my owners manual and cannot find such manual on the internet. Could you please...


This model claims to have automatic adjustment. It has two foot pedals at the bottom which gauges the height of the carpet/floor. There's no other way to adjust the height.

Sep 04, 2010 | Sharp Twin Energy EC-12TWT4 Bagged Upright...

1 Answer

Kenmore Powermate power head not working


I've got the same problem. Try checking out the electrical connection where the hose attaches to the canister. The hot male terminal is corroded and the female socket is burned out. Its an unfortunate design flaw that every time you open the vacuum to replace the bag the electrical connection disconnects and reconnects. Not sure if I can find replacement parts for a 10 year old vacuum or if a home-made re-wiring job is in order. Will find out tomorrow.

May 30, 2010 | Kenmore 23612 Progressive PowerMate Bagged...

1 Answer

Power cord caught in rewinder, Sears bagged canister. 10 yrs old Model is 116.3285590C I replied earlier but don't know if you received the information. Thanks Bryan


Hi There,

I'm sorry, I didn't get your comment on your previous repair. In order to get the cord reel out of the canister, here's what you'll need to do:

I have uploaded a parts diagram of your model below so that you can follow along:

7dbc7c2.jpg

Step 1. Open up the tool lid as if you were going to remove the dusting brush or crevice tool from the top of the vacuum. Once the lid for the tools is open, simply grab the two arms at the base of the lid, and pull forward towards the front of the vacuum where the bag connects. You'll need to remove the tool lid completely from the rest of the vacuum. You may have to lift slightly upwards while pulling forwards to remove the lid.

Step 2. After you've removed the tool lid, now open up the lower part of the tool lid that covers the vacuum bag (Part 29 in diagram above). While this cover is open all the way, grab the two arms on this part as well, and pull towards the front of the vacuum where the bag connects, and slightly upwards, just as you did to remove the tool lid. Remove the vacuum bag lid completely from the vacuum cleaner as well.

Step 3. There are two visible screws that are now visible (The screw listed as number 16 that's directly underneath of the number 36) on the front corners of the motor housing. Remove both of these screws that are in the front corners of the motor housing.

Step 4. There are actually two more screws that are hidden on this model, that are located underneath of the foot pedal that retracts the cord reel. You'll need to now remove the foot pedal from the vacuum cleaner (part 36 on the diagram). In order to do this, use a flat head screw driver to pry off the foot pedal. Insert the flat head screw driver in the front of the pedal where the pedal meets the motor housing. There are 4 tabs that hold this pedal in place. Usually if you put your flat head screw driver in the middle of the pedal where two of these tabs are right next to each other, the pedal will come off right away. Insert your flat head screw driver where I have circled red, these are the two tabs that you want to pry off. Simply push towards the rear of the vacuum while the flat head screwdriver is inserted in between the foot pedal and the motor housing:

ecba94c.jpg

Step 4. Now that you have the foot pedal off of the canister, simply remove the two now exposed hidden screws (oh yea watch out for that spring that's underneath of the pedal! remember to put this back when putting the pedal back), and lift straight up on the motor housing. You'll now have full access to the cord reel so that you may push the cord back through the hole in the rear of the vacuum cleaner.

Please feel free to send me a message to chris (dot) jones (the rest of the address is under my name in the signature) if you have any questions, or need some further help in accessing the cord reel. If your cord reel has gone bad, we do carry all the parts for your vacuum, and we'd be more then happy to provide any part that you may need. Here's a link to the bags for your vacuum on our site, just in case you need to purchase some:
Kenmore 5055 Canister Vacuum Cleaner Bags, 9 Pack.

I really hope that this helped you. If you have any further questions, I look forward to hearing from you. If this was helpful to you, please be so kind and return the favor by rating my repair solution helpful. You may do this by clicking the 4 thumbs up icons in the top right hand corner of the repair. This is really what keeps repair professionals like myself continue providing free repair services, and it's greatly appreciated.

Thanks again,

Chris Jones
GoVacuum.com

Apr 14, 2010 | Kenmore 23612 Progressive PowerMate Bagged...

1 Answer

Accessing the motor


Hi There,

This should help you get into the motor compartment in the back to access your motor. I hope this helps you.

I have uploaded parts diagram of your model below so that you can follow along:

7dbc7c2.jpg

Step 1. Open up the tool lid as if you were going to remove the dusting brush or crevice tool from the top of the vacuum cleaner Once the lid for the tools is open, simply grab the two arms at the base of the lid, and pull forward towards the front of the vacuum where the bag connects. You'll need to remove the tool lid completely from the rest of the vacuum. You may have to lift slightly upwards while pulling forwards to remove the lid.

Step 2. After you've removed the tool lid, now open up the lower part of the tool lid that covers the vacuum bag (Part 29 in diagram above). While this cover is open all the way, grab the two arms on this part as well, and pull towards the front of the vacuum where the bag connects, and slightly upwards, just as you did to remove the tool lid. Remove the vacuum bag lid completely from the vacuum cleaner as well.

Step 3. There are two visible screws that are now visible (The screw listed as number 16 that's directly underneath of the number 36) on the front corners of the motor housing. Remove both of these screws that are in the front corners of the motor housing.

Step 4. There are actually two more screws that are hidden on this model, that are located underneath of the foot pedal that retracts the cord reel. You'll need to now remove the foot pedal from the vacuum cleaner (part 36 on the diagram). In order to do this, use a flat head screw driver to pry off the foot pedal. Insert the flat head screw driver in the front of the pedal where the pedal meets the motor housing. There are 4 tabs that hold this pedal in place. Usually if you put your flat head screw driver in the middle of the pedal where two of these tabs are right next to each other, the pedal will come off right away. Insert your flat head screw driver where I have circled red, these are the two tabs that you want to pry off. Simply push towards the rear of the vacuum while the flat head screwdriver is inserted in between the foot pedal and the motor housing:

ecba94c.jpg

Step 4. Now that you have the foot pedal off of the canister, simply remove the two now exposed hidden screws (oh yea watch out for that spring that's underneath of the pedal! remember to put this back when putting the pedal back), and lift straight up on the motor housing. You'll now have full access to the cord reel so that you may push the cord back through the hole in the rear of the vacuum cleaner.

Please feel free to use the Clarification Request form here on the repair page if you have any questions, or need some further help in accessing the cord reel. If your cord reel has gone bad, we do carry all the parts for your vacuum, and we'd be more then happy to provide any part that you may need. Here's a link to the bags for your vacuum on our site, just in case you need to purchase some:
Kenmore 5055 Canister Vacuum Cleaner Bags, 9 Pack.

I really hope that this helped you. If you have any further questions, I look forward to hearing from you. If this was helpful to you, please be so kind and return the favor by rating my repair helpful. You may do this by clicking the 4 thumbs up icons in the top right hand corner of the repair. This is really what keeps repair professionals like myself continue providing free repair services and it's greatly appreciated.

Thanks again,

Chris Jones
GoVacuum.com

Apr 11, 2010 | Kenmore 23612 Progressive PowerMate Bagged...

1 Answer

Power cord caught in rewinder, Sears bagged canister. 10 yrs old


Hi There,

I'm sorry, I didn't get your comment on your previous repair. In order to get the cord reel out of the canister, here's what you'll need to do:

I have uploaded2_bing.gif a parts diagram of your model below so that you can follow along:

7dbc7c2.jpg

Step 1. Open up the tool lid as if you were going to remove the dusting brush or crevice tool from the top of the vacuum2_bing.gif. Once the lid for the tools is open, simply grab the two arms at the base of the lid, and pull forward towards the front of the vacuum where the bag connects. You'll need to remove the tool lid completely from the rest of the vacuum. You may have to lift slightly upwards while pulling forwards to remove the lid.

Step 2. After you've removed the tool lid, now open up the lower part of the tool lid that covers the vacuum bag (Part 29 in diagram above). While this cover is open all the way, grab the two arms on this part as well, and pull towards the front of the vacuum where the bag connects, and slightly upwards, just as you did to remove the tool lid. Remove the vacuum bag lid completely from the vacuum cleaner2_bing.gif as well.

Step 3. There are two visible screws that are now visible (The screw listed as number 16 that's directly underneath of the number 36) on the front corners of the motor housing. Remove both of these screws that are in the front corners of the motor housing.

Step 4. There are actually two more screws that are hidden on this model, that are located underneath of the foot pedal that retracts the cord reel. You'll need to now remove the foot pedal from the vacuum cleaner (part 36 on the diagram). In order to do this, use a flat head screw driver to pry off the foot pedal. Insert the flat head screw driver in the front of the pedal where the pedal meets the motor housing. There are 4 tabs that hold this pedal in place. Usually if you put your flat head screw driver in the middle of the pedal where two of these tabs are right next to each other, the pedal will come off right away. Insert your flat head screw driver where I have circled red, these are the two tabs that you want to pry off. Simply push towards the rear of the vacuum while the flat head screwdriver is inserted in between the foot pedal and the motor housing:

ecba94c.jpg

Step 4. Now that you have the foot pedal off of the canister, simply remove the two now exposed hidden screws (oh yea watch out for that spring that's underneath of the pedal! remember to put this back when putting the pedal back), and lift straight up on the motor housing. You'll now have full access to the cord reel so that you may push the cord back through the hole in the rear of the vacuum cleaner.

Please feel free to use the Clarification Request form here on the repair page if you have any questions, or need some further help in accessing the cord reel. If your cord reel has gone bad, we do carry all the parts for your vacuum, and we'd be more then happy to provide any part that you may need. Here's a link to the bags for your vacuum on our site, just in case you need to purchase some:
Kenmore 5055 Canister Vacuum Cleaner Bags, 9 Pack.

I really hope that this helped you. If you have any further questions, I look forward to hearing from you. If this was helpful to you, please be so kind and return the favor by rating my repair solution helpful. You may do this by clicking the 4 thumbs up icons in the top right hand corner of the repair. This is really what keeps repair professionals like myself continue providing free repair services, and it's greatly appreciated.

Thanks again,

Chris Jones
GoVacuum.com

Apr 11, 2010 | Kenmore 23612 Progressive PowerMate Bagged...

1 Answer

Foot pedal not working


sounda like the rachect teeth inside peddle r worn out probably need to take to shop for repair

Jul 10, 2009 | Kirby Heritage II Vacuum

1 Answer

I have a Kenmore progressive cannister vacuum cleaner.


There should be a pile height pedal on rear of the attachment, just behind the where the wand goes into it, near the handle release pedal. Just keep clicking on it to go through the height settings.

Please rate if this helps :)

Mar 05, 2009 | Kenmore 25512/ 25513 Progressive Canister...

1 Answer

Agitator stops when sweeper is pulled backward


If you have made no changes to the vacuum's setup and are using it on same carpet you have previously used it on with no problem, then the most likely cause is the agitator/beater bar's drive belt is worn or on some models may have a tension adjustment which is set too loosely. This can also be caused by having the vacuums height adjustment set to low for the carpet or flooring you are using it on, causing to much drag when the vacuum is pulled backwards for the agitator to overcome.

The vast majority of agitators turn in a forward direction, as if it would pull the vacuum forward, when you pull the vacuum backwards the drag is increased.

So...First check height adjustment (a no cost fix), then check out the tension adjustment (if present on you model, some engage when top of vacuum is tilted back after stepping on the release pedal) Lastly, consider changing belt especially if you have had the vacuum awhile or if it gets a fair amount of use or it you seem to need to use it on a low height setting all the time to vacuum up debris.

Hope this helps!

Dec 19, 2007 | Kenmore 34923 / 34925 Progressive Bagged...

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