Question about Cameras
Try NOT connecting your camera to your computer.
The best way to transfer pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.
Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa.
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Posted on Nov 23, 2014
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Posted on Jan 02, 2017
SOURCE: Can't transfer image to computer
Hi Set the camera mode to preview turn it off then connect USB to the camera and turn it on,no need to instal the canon software to get the pictures or video use microsoft scan and camera.The problem is not with the codec.If you want to use the camera software you have to read how to install it correctly.
Posted on Aug 23, 2007
I had the same problem with my Canon HF S11 camcorder and found the solution was to connect the usb cable to the back usb port of my computer. Imagemixer then detected the camcorder to transfer videos. Hope this helps.
Posted on Dec 26, 2009
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