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I cannot transfer my images from my Canon PowershotG6 to my computer, I have tried to change the USB cable but my computer keeps sending the message: " cannot detect camera check connection to camera, then retry" Is there someone who could give me some info?

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  • Digital Cameras Master
  • 96,467 Answers

Try NOT connecting your camera to your computer.

The best way to transfer pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa.
Organize edit and share your photos

Posted on Nov 23, 2014

3 Suggested Answers

ridik
  • 53 Answers

SOURCE: Can't transfer image to computer

Hi Set the camera mode to preview turn it off then connect USB to the camera and turn it on,no need to instal the canon software to get the pictures or video use microsoft scan and camera.The problem is not with the codec.If you want to use the camera software you have to read how to install it correctly.

Posted on Aug 23, 2007

farr64
  • 121 Answers

SOURCE: computer cannot detect camera, tried different USB cables

is the usb port active still? try wiggling the cable at the camera connection.good luck farr64

Posted on Apr 30, 2009

Petty Pete
  • 3 Answers

SOURCE: Camcorder not detected by my computer

I had the same problem with my Canon HF S11 camcorder and found the solution was to connect the usb cable to the back usb port of my computer. Imagemixer then detected the camcorder to transfer videos. Hope this helps.

Posted on Dec 26, 2009

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I use a USB cable and never see a communication error

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is the usb port active still? try wiggling the cable at the camera connection.good luck farr64

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No pictures


Have you checked the HP hep site?
Here is their suggestion
Introduction This document explains how to transfer images from the camera to a computer running Windows XP operating system by using a universal serial bus (USB) cable. Transferring the images Follow the steps below to transfer images from the camera to a Windows XP computer. Step one: Connect the camera to the computer
  1. Turn off the camera.
  2. The camera came with a special USB cable for connecting the camera to a computer. Connect the large end of that USB cable to the computer. Figure 1: Connect the USB cable c00878070.gif
  3. Open the rubber door on the side of the camera and connect the small end of the USB cable to the USB connector on the camera.
Step two: Transfer the images Choose one of the following methods to transfer the image files: Method one: Transfer images with the HP Photosmart software
  1. Make sure the HP Photosmart software is installed on the computer. If the software is loaded, then go to step 2. If the software is not loaded, click here to upgrade to the latest version of imaging and printing software (in English).
  2. If images on the camera are selected for printing or selected for HP Instant Share destinations, make sure the computer is connected to a printer and the Internet.
  3. Turn on the camera. The HP Import Photos software starts on your computer. If you have set the software to automatically transfer the images in the camera, the images automatically transfer to the computer. Otherwise, in the Transfer images from Camera/Card screen, click Start Transfer . The images are transferred to the computer, and then if there are any still images that were previously selected for HP Instant Share destinations, those actions are started.
  4. When the Image Action Summary screen appears on the computer, you can disconnect the camera from the computer.
Method two: Transfer images without the HP Photosmart software If you do not, or cannot, install HP Photosmart Software on your computer, you can still transfer images from the camera to the computer using the Picture Transfer Protocol (PTP) in Windows XP. Follow the steps below to transfer images.
  1. Turn on the camera. Windows will automatically launch a program to transfer the images.
  2. When the images have finished transferring, disconnect the camera from the computer.
  3. If you encounter problems, check that the camera USB Configuration in the Setup Menu is set to Digital Camera .
    1. While in Live View , press the Live View/Playbackc00591915.gif button, and then press the Menu/OKc00280209.gif button.
    2. Scroll to the Setup Menuc00595863.gif using the left/right arrow c00280208.gif buttons.
    3. Use the up/down arrow c00280207.gif buttons to scroll through the Setup Menu to highlight the USB option.
    4. Use the left/right arrow c00280208.gif buttons to change the setting to Digital Camera and then press the Menu/OKc00280209.gif button.
    5. To exit from the Setup Menu , press the Live View/Playbackc00591915.gif button.
  4. Reconnect the camera to the computer.

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Hi,
Rotate the selector of the camera view the picture taken, plug the USB wait , until PC detect camera around few seconds and message appear press download then ok.

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Could a photo printer corrupt my camera?


Do you have a memeory card reader? They work a lot faster than cable transfer. Get one if you don't, for about $10 or so, or borrow one to test your card. Then see if your memory card (the "disk") displays your pictures onto the computer through the card reader. If it does, your friend might have physically damaged the USB cable connector on the camera or the card socket inside the battery compartment (or, of course, you might have done so yourself somehow). As long as you have the card reader you'll still be able to transfer images. If the pictures don't show up on the card reader, it's more likely the card itself was damaged, though you say you tried another card. If you've already downloaded the pictures, try reformatting the card (which will erase everything) and then give it another shot.

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