Question about Creative Labs ZEN V Plus MP3 Player

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Zen doesnt turn on, problem

Well, when i plug it into the computer using a usb - mini b cable, the blue lights on the buttons fade on and off, but i cant turn it on. what do i do?

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  • Anonymous Nov 30, 2008

    I have exactly the same problem.

  • cphil Nov 30, 2008

    MP3 player wont switch on and when it is connected to a USB port it stalls in the ZEN V PLUS screen.

  • Anonymous Dec 01, 2008

    is der anyone hu cud help us please?

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I'm no better than a normal dude with this technological stuff, but i'll try to help anyways :) So, if you haven't solved the problem yet i think it could be that it (the Zen, mp3 player) has to recharge FULLY in order to be functional.So that's the 6 hours.It says on the Quickstart paper that the display turns off to conserve power. So i was thinking that could be it. The Zen was/is in recharge mode when you tried to power it on.It only turns on, when you've succesfully charged the WHOLE battery thingy. This is only a thought and should not be trusted 100% :) Ok, i really hope that this helps 'cause nobody had written anything to solve this or similiar problems. Alright, catch ya later!

Posted on Dec 26, 2008

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3 Answers

Creative zen won't turn on


I had a similar problem with my Zen Vision:M, whereby the computer just stopped recognizing my device. I found out it was because Windws has updated to Service Pack 3 automatically, and for some reason my player only works with SP2. It started working again when I installed SP2 again, but then I keep getting the annoying upgdate notifications from windows.

May 27, 2009 | Creative Labs ZEN Vision:M Digital Media...

5 Answers

My zen won't turn on. only the blue light flashes when its plugged in. the screen doesnt turn on. what does this mean thanks


Well you can try this if you still got the zen, press the reste button, dont hold just press it then hold down the power button and it will start up but mine just kept on going black fter a while so i had to put it into recovery mode by doing the following.
Hold down play untill the end
Press the reset button
Hold down the power button
Makes sure you releas the play button last
after that do Reload Firmware i think
then it will delete the firmware make sure you have this downloaded on your computer
http://support.creative.com/downloads/download.aspx?nDownloadId=10889
its the newest firmware
when you downloaded this plug in your zen into the computer and it should turn on your zen and then say Firmware problem and if it doesnt just put it into recovery mode then plug it in.
Then make sure all application are turned off like Mozzila or the Internet Explorer, then just double click on the firmware and it should fix

Feb 01, 2009 | Creative Labs ZEN Vision:M Digital Media...

5 Answers

My Creative Zen 4GB MP3 Player is just not turning On


I had the exact same issue and this is how i fixed it.
go to the zen website and download the latest drivers.

  1. Turn off your player.
  2. Disconnect your player from your computer.
  3. Press and hold the Play/Pause button. Continue to hold the button while you perform steps 4 and 5. If you accidentally release the button, start the procedure again.
  4. Gently push a straightened paper clip into the Reset hole.
  5. Slide the On/Off switch towards the USB port and hold until the display lights up. The Recovery Mode screen appears with four options: Clean Up, Format All, Reload Firmware, and Reboot.
  6. Select Reload Firmware, followed by Yes.
  7. Connect your player to your computer.
  8. Double-click the downloaded file and follow the instructions on the screen.

May 31, 2008 | Creative Labs Zen Micro MP3 Player

2 Answers

Erm....


Hi there, you need to purchase the accessory which has the usb 2.0, DC in and A/V out on it. This is the accessory that allows you to plug your Zen into the TV to play the movies.

May 30, 2008 | Creative Labs ZEN Vision:M Digital Media...

4 Answers

Dead Creative Zen M


Usually this problem is due to the firmware. When the firmware is updated to version 1.62.02, this problem usually will be corrected. The older firmwares have problems in recognizing the battery and allowing the battery to power the unit.

You will need a wall/AC charger for the operation. Plug in the wall charger and USB cable at the same time. Your Zen should power on when connected to direct AC power via the wall charger. Once it is powered on, connect the USB cable to your computer. Then begin the firmware download.

If your Zen does not power on when connected to the wall charger, your unit is dead and its time to replace it or get the motherboard replaced via one of the Repair services offered on this website.

If the upgrade button on the firmware window is not available, it is also time to replace your motherboard due to corruption of a chip on the board.

Mar 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

22 Answers

Creative zen vision won't turn on


Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

also try this if above doesnt work

Feb 02, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Everything


http://www.anythingbutipod.com/forum/showthread.php?t=10960
If that doesn't fix it try the USB cable

Dec 27, 2007 | Creative Labs ZEN Vision:M Digital Media...

6 Answers

Creative zen v problems-frozen


I Recently bought a Zen, and it works great. The only problem I found was that it freezes itself from time to time, and the best solution to this problem is on the bottom of your Zen, there is a very small Reset hole. With a needle or a toothpick, gently stick it in, and push lightly. This will allow the Zen to unfreeze, and return back into it's regular mode. All your files will be saved, and kept on to the Zen, so you don't need to worry about losing any of your files.

Any additional help, I'll be glad to answer!

-bananaboy101

Dec 04, 2007 | Creative Labs Zen V MP3 Player

1 Answer

Creative Zen M won't turn back on


There is a major bug in Firmware version 1.40.xx related to battery charging, and it will exhibit this behavior if there is not enough battery power available for your device to power up. You will need to upgrade your firmware to fix this.

There is a catch, however - your player will not power up on USB power alone, which poses a problem for firmware updating. You must obtain a DC wall charger, plug it into the player via the dongle. This will allow the device to turn on. Then you must plug into your computer's USB port. Do not worry - having both a wall charger and USB cable plugged in at the same time will not harm your player or your computer. This will allow your ZVM to remain powered up so you can update the firmwar

Nov 15, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Will not turn on


"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

Oct 07, 2007 | Creative Labs ZEN SLEEK MP3 Player

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