Question about HP Photosmart 475 InkJet Printer
When a new ink cartridge was installed the cartridge moved to the far end and then message said remove printer cartridge jam. The cartride is so far inside it is impossible to reach it to remove it. How do you get it back to the window where you can remove it?
Unplug the device and try to move the carriage with your hand ,but do not force to move it .if it does not moves just again plug in the wire and on the printer.and the carriage will move when the carriage comes out.just check out the cartridges that r they properly installed.
Posted on Nov 29, 2008
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